Operations Assistant (Custodial/Maintenance)

Calstatelausu; Los Angeles (CA); On-site; USD 25,554,000 - 26,863,000; Part time

Job summary

Cal State LA’s University-Student Union seeks an Operations Assistant to provide maintenance support and help with upkeep and repairs of the U-SU facility.

Under the supervision of the Operations Coordinator, you will perform cleaning, equipment operation, floor care, and assist with events. You must be a current CSLA student, capable of lifting 70 pounds, and able to deliver excellent customer service in a busy campus environment.

Qualifications

• Currently enrolled Cal State LA student with a minimum of six undergraduate units and a minimum GPA of 2.0, or graduate student with at least four graduate units and a minimum GPA of 3.0.

Responsibilities

• Performs routine maintenance and custodial tasks to keep the U-SU facility clean and safe.
• Operates and maintains cleaning equipment and supplies.
• Empties trash, sweeps, vacuums, dusts, and restocks supplies.
• Cleans restrooms, floors, walls, windows, and furniture; performs floor care.
• Assists with moving, setting up furniture and equipment; supports events.
• Performs non-technical repairs and reports issues to supervisors.
• Provides quality customer service to campus community and guides guests.

Skills

Customer service

Interpersonal skills

Oral communication

Written communication

Organizational skills

Teamwork

Self-motivation

Adaptability

Maintenance equipment

Lifting 70 pounds

Custodial work knowledge

Safety procedures

Mechanical aptitude

Customer service experience

Education

CSLA undergraduate student (6+ units)

CSLA graduate student (4+ units)

Tools

Desktop/web-based applications

Office equipment

Job description

You are viewing a preview of this job. Log in or register to view more details about this job.

Hourly Rate:$18.65 non-exempt classification

Duration: Academic Year (Fall/Spring) with the possibility of extension

Work Schedule: Up to 20 hours/week (no more than 999 hours per calendar year) Schedule developed with the Operations Coordinator

Training Period:Two months with the possibility of extension

General Statement:

Under the general supervision of the Operations Coordinator, the Operations Assistantprovides maintenance support to the University-Student Union (U-SU). The Operations Assistant is responsible for performing a variety of maintenance tasks and projects for the general upkeep and repair of the U-SU facility.

General Duties and Responsibilities:

• Performs routine tasks in cleaning, sanitizing, disinfecting, and maintaining the U-SU facility;
• Operates and maintains equipment and supplies;
• Empties trash receptacles, sweeps, dusts, vacuums, and spot cleans;
• Cleans restrooms, floors, walls, windows, mirrors, dusts and polishes furniture and woodwork, and restocks supplies;
• Performs vacuuming, carpet cleaning, floor stripping, waxing, and steam cleaning;
• Assists with moving, arranging, and setting up furniture and equipment;
• Performs non-technical repairs and maintenance;
• Report any unusual occurrences to supervisors;
• Provides quality customer service to the University community;
• Provides information about the University-Student Union and the University to the campus community;
• Greets all guests and directs guests to the appropriate resource;
• Maintains an awareness of all University-Student Union and University activities and events;
• Assists staff with projects and events, and may assist staff with leading Maintenance Aides on projects;
• Performs other duties as assigned.

Required Qualifications:

• Currently enrolled Cal State LA student with a minimum of six undergraduate units and a minimum G.P.A. of 2.0, or graduate student with at least four graduate units and a minimum Cal State LA cumulative G.P.A. of 3.0;
• Willingness to work with an ethnically diverse and culturally pluralistic student body and staff;
• Ability to interact positively and build effective working relationships;
• Willingness to provide effective customer service promptly and courteously;
• Ability to respond to walk-in and other inquiries;
• Proficient oral, written, and listening skills;
• Strong organizational skills: the ability to prioritize, complete assigned duties, and perform varied tasks;
• Strong interpersonal and group communication skills in a team environment;
• Must be self-motivated, able to adapt to changing workloads, and have some independent judgment;
• Experience using various maintenance equipment, desktop and web-based applications, and office equipment;
• Ability to lift 70 pounds;
• Ability to perform tasks involving regular physical activity;
• knowledgeable of methods, materials, and equipment for custodial work;
• Knowledgeable of proper use, care, operation, and safety procedures of maintenance tools;
• Mechanical aptitude and maintenance background preferred;
• Customer service experience preferred.

A background/live scan (including a criminal record check) must be completed satisfactorily for an employment offer to remain valid. Failure to satisfactorily complete the background check may affect the application status of applicants or the continued employment of current employees who apply for the position required.

The person holding this position is considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.