Operations Assistant

Your Wireless Inc; Village of Westbury, Northern (NY, KY); Hybrid; USD 25,000 - 30,000; Full time

Benefits offered by this job

401k savings

Healthcare program

Paid time off

Employee discounts

Growth opportunities

Pay increases

Job summary

Your Wireless is seeking a proactive Operations Assistant to support the Operations team in daily business functions, including commission tracking, discrepancy reporting, inventory analysis, and store support. This role requires organization, analytical thinking, and the ability to manage multiple priorities in a fast-paced retail environment.

You will help identify trends, resolve reporting discrepancies, and contribute to automating reports with AI-powered tools to improve accuracy and

Qualifications

• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills.
• Strong computer skills, including proficiency in Microsoft Office Suite (especially Excel).
• Strong attention to detail and accuracy in work.
• Ability to prioritize tasks and thrive in a fast-paced environment.
• Experience with reporting tools, dashboards, or AI tools is a plus.

Responsibilities

• Assist with commission tracking and validation to ensure accurate payouts.
• Prepare and maintain discrepancy reports related to commissions, sales performance, and operational metrics.
• Support store teams with day-to-day operational questions, issue resolution, and process guidance.
• Monitor and analyze inventory reports, including missing devices, and inventory discrepancies.
• Generate recurring operational reports and ensure data accuracy across multiple systems.
• Identify reporting inefficiencies and recommend process improvements.
• Assist with automation initiatives and AI-driven tools to streamline reporting and reduce manual workload.
• Support special projects and additional operational tasks assigned by leadership.

Skills

Analytical skills

Problem-solving

Communication skills

Attention to detail

Prioritization

Data analysis

Tools

Microsoft Excel

MS Office Suite

Data reporting tools

Job description

Operations Assistant
Your Wireless – Verizon Wireless Premium Retailer

Location: Westbury, NY
Compensation: $18.00 to $22.00 per hour (based on experience) plus amazing employee benefits and perks.
Full Time

Your Wireless, a Verizon Wireless Premium Retailer, is seeking a detail-oriented Operations Assistant to join our team. This role will support day-to-day business operations by assisting with reporting, data analysis, store support, commission tracking, and operational follow-up. The ideal candidate is highly organized, analytical, proactive, and comfortable working in a fast-paced environment with multiple priorities.

Position Overview:

We are seeking a proactive and detail-oriented Operations Assistant to support our Operations team in daily business functions. This role plays a key part in maintaining operational efficiency across our retail locations by assisting with commission tracking, discrepancy reporting, inventory analysis, and store support.

The Operations Assistant will help identify trends, resolve reporting discrepancies, and provide timely support to store teams on operational issues. This position will also assist in improving reporting processes by leveraging technology and exploring AI-driven solutions to help automate manual reports, improve data accuracy, and create more efficient workflows.

Strong analytical skills, attention to detail, and the ability to problem-solve are essential for success in this role.

What do we offer:

• Strong bases pay and annual assessment for Pay increases.
• 401k savings program.
• Great Healthcare program.
• Personal Time Off. Year 1 is 7 paid days off per year. Year 2 is 10 paid days off per year. Year 3 and beyond, 15 paid days off per year.
• Employee discounts on Verizon Wireless Service.
• Employee discounts on devices and accessories.
• Great and fun working atmosphere.
• Significant opportunities to grow in our company.

Responsibilities:

• Assist with commission tracking and validation to ensure accurate payouts.
• Prepare and maintain discrepancy reports related to commissions, sales performance, and operational metrics.
• Support store teams with day-to-day operational questions, issue resolution, and process guidance.
• Monitor and analyze inventory reports, including missing devices, and inventory discrepancies.
• Generate recurring operational reports and ensure data accuracy across multiple systems.
• Identify reporting inefficiencies and recommend process improvements.
• Assist with automation initiatives and AI-driven tools to streamline reporting and reduce manual workload.
• Support special projects and additional operational tasks assigned by leadership.

Qualifications/Requirements:

• At least 1 year of experience in operations, administrative support, reporting, or data analysis.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills.
• Strong computer skills, including proficiency in Microsoft Office Suite (especially Excel).
• Strong attention to detail and accuracy in work.
• Ability to prioritize tasks and thrive in a fast-paced environment.
• Experience with reporting tools, dashboards, or AI tools is a plus.