Operations Assistant

Relish Catering LLC; North Bethesda (MD); On-site; USD 42,000 - 56,000; Full time

Job summary

Relish Catering LLC is seeking an organized Administrative/Operations Support person in the Maryland area. The role involves handling documents, coordinating cross-department workflows, and ensuring accurate loading and delivery of catering items.

You will drive and transport goods, set up displays, and maintain vehicle cleanliness while delivering excellent customer service and managing inventory needs. A valid driver’s license and 1–2 years of related experience are expected.

Qualifications

• Bachelor's degree in business administration, operations management, or a related field.
• 1–2 years of experience in an administrative or operations support role.
• Strong multi-tasking skills in a fast-paced environment.
• Excellent verbal and written communication skills for interacting with coworkers, management, and vendors.

Responsibilities

• Administrative Support: Manage documents, file paperwork, and handle incoming mail.
• Scheduling and Coordination: Coordinate cross-department workflows.
• Loading & Unloading: Check order accuracy against production sheets and load containers securely.
• Safe Transport: Drive company or personal vehicles along routes and maintain proper temperatures.
• Delivery & Setup: Unload items, assemble displays, and present receipts or collect payments if needed.
• Vehicle Maintenance: Keep delivery interior clean and report mechanical issues.
• Customer Service: Greet clients politely and assist on-site requests.
• Warehouse Inventory and Supplies: Track stock levels and order supplies.
• Communication: Serve as a liaison between departments and vendors.

Skills

Verbal communication

Punctuality

Time management

Customer service

Driver's license

Safe driving

Education

Bachelor's degree in business administration or related field

Tools

Microsoft Office

Caterxpert

Job description

Core Responsibilities

• Administrative Support: Manage documents, file paperwork, and handle incoming mail.
• Scheduling and Coordination: Coordinate cross-department workflows.
• Tech Literacy: Proficiency with office software like Microsoft Office or Caterxpert
• Loading & Unloading: Check order accuracy against production sheets, inventory items, and load boxes or insulated containers securely into the vehicle.
• Safe Transport: Drive company or personal vehicles along assigned routes while following all traffic laws and keeping hot/cold items at safe temperatures.
• Delivery & Setup: Unload items at the destination, assemble food displays or buffet lines as requested, and present receipts or collect payments if needed.
• Vehicle Maintenance: Keep the delivery interior clean, perform routine vehicle checks, and report mechanical issues immediately.
• Customer Service: Greet clients politely, answer basic menu or order questions, and handle on-site requests with a professional attitude.
• Warehouse Inventory and Supplies: Track stock levels, take inventory, and order necessary office or operational supplies.
• Communication: Act as a link between departments, answer staff questions, and assist with vendor relationships.

Qualifications & Requirements

• Driver's License: Valid state driver's license and a clean driving record.

• Physical Stamina: Ability to lift and carry heavy items or catering bins weighing up to 50 lbs.

• Soft Skills: Punctuality, time management, and clear verbal communication

Key Requirements and Skills

• Education: Prefer a bachelor's degree in business administration, operations management, or a related field.

• Experience: 1 to 2 years of experience in an administrative or operations support role.

• Organization: Strong multi-tasking skills and the ability to manage daily tasks in a fast-paced environment.

• Communication: Excellent verbal and written communication skills for interacting with coworkers, management, and vendors.