Operations Assistant

Wholesale Electric Supply Co Of Hou; Houston (TX); On-site; USD 40,000 - 48,000; Full time

Job summary

Wholesale Electric Supply Co Of Hou in Houston, TX seeks an Operations Assistant to support the operations team in daily logistics tasks and administrative duties. The role operates Monday–Friday, 8:00 AM–5:00 PM, 40 hours weekly, and reports to the Operations Administrator.

Responsibilities include processing returns, reconciling freight and fuel invoices, handling AP reconcilations, and assisting with warehouse receiving, order processing, and invoicing.

Qualifications

• 1 – 2 years Electrical Industry experience is preferred.
• Customer Returns experience preferred.
• Strong organizational and communication skills.

Responsibilities

• Administratively supports the operations team.
• Maintain return authorization and credit memo forms pending return of material.
• File and research freight claims when appropriate.
• Process warehouse-receiving paperwork.
• Assist in Warehouse order processing, shipping, receiving, and stock checks.
• Assist Accounts Payable with invoice reconciliation and discrepancies.
• Reconcile fuel card receipts and process freight invoices.
• Provide resolution for incoming over, short, damaged, and unidentified material.
• Reconcile open tickets.
• Daily invoicing.
• Process inbound customer returns in the system after matching contents with the sales return order.
• Communicate with sales personnel regarding inbound material returns for non-stocking items.
• Run open return reports to manage cancellations or processing.
• Other duties as assigned.

Skills

Return processing

Customer communication

Attention to detail

Team player

Education

High school diploma or equivalent

Job description

Job titleOperations AssistantClassificationNon-ExemptReports toOperations AdministratorScheduleMonday – Friday, 8:00 AM – 5:00 PM / 40 hours a weekSummary/ObjectiveThe Operations Assistant reports directly to the Operations Administrator, which provides operational and administrative support at the branch level.Essential FunctionsAdministratively supports the operations teamMaintain return authorization and credit memo forms pending return of materialFile and research freight claims when appropriateProcess warehouse-receiving paperworkAssist in Warehouse order processing, shipping, receiving, and performs stock checksAssist Accounts Payable with invoice reconciliation and discrepanciesReconcile fuel card receipts and process freight invoicesProvide resolution for incoming over, short, damaged, and unidentified materialReconcile open ticketsDaily invoicingProvide backup for Switchboard OperatorProcess inbound customer returns in the system after matching the contents with the details on the sales return order.Communicate with the appropriate sales personal with regards to inbound material returns on any material that is returned and deemed a non-stocking item to facilitate the RGA back to the vendorRun open return reports to proactively seek out returns that may need to be cancelled or processedOther duties as assignedCompetenciesAbility to handle large volume of returns dailyGood communication skills, organizational skills for keeping records of return invoicesSelf-motivated and a Team playerProactive in terms of taking the initiative to perform tasks as requiredStrong analytical, problem-solving, and follow-through skillsReliable, Time Management, detail-oriented, and accurate in providing information to associatesAbility to work in a fast-paced environment and to meet cutoff periods and deadlinesSupervisory ResponsibilityThe Operations Assistant position has no direct supervisory responsibilities.Working conditionsWork EnvironmentThis job typically operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.Physical DemandsWork is generally sedentary in nature but may require standing and walking for up to 30% of the time.Position Type and Expected Hours of WorkThis is a full-time position. Days and hours of work are Monday through Friday, 8:00 a.m. - 5:00 p.m. The employee must work 40 hours each week to maintain full-time status.TravelThis position requires no travel.Education and Experience1 – 2 years Electrical Industry experience is preferredCustomer Returns experience preferred