Operations Assistant

Daice Labs; Boston (MA); Remote; USD 53,350 - 66,700; Full time

Job summary

A pioneering AI company is seeking a full-time Operations Assistant to support the daily operational systems and workflows. The ideal candidate will have a strong foundation in operations management and possess analytical skills to evaluate processes. Effective communication and customer service experience are essential for coordinating with team members. This remote position offers an opportunity for growth in an innovative environment, focused on advancing productivity. Salary ranges from $53,350 to $66,700.

Qualifications

• Solid understanding of operations management practices.
• Ability to analyze data for process optimization.
• Excellent communication skills for teamwork.
• Experience in customer service interactions.
• Capability to work independently in a remote setup.

Responsibilities

• Support implementation of operational systems.
• Oversee operations management processes.
• Analyze key performance metrics.
• Coordinate and manage customer service inquiries.
• Ensure effective team communication and workflows.

Skills

Operations Management

Analytical Skills

Communication

Customer Service

Education

Bachelor's degree or equivalent experience

Job description

Company Description

Daice Labs is pioneering a new hybrid approach to artificial intelligence by integrating the intuition of large language models with the precision of symbolic reasoning and bio-inspired system design. Founded by scientists from MIT CSAIL, the lab focuses on developing modular "Digital Cells" that enable adaptive, auditable, and specialized AI systems. At the heart of our work is Cofabric—an infrastructure for long-term collaboration that combines AI and human teams to innovate and co-develop complex projects with shared governance and efficiency. Daice Labs is committed to pushing the boundaries of AI for context-aware systems and advancing productivity through collaborative intelligence.

Role Description

This is a full‑time remote role for an Operations Assistant. The Operations Assistant will support the day‑to‑day implementation of operational systems, ensuring smooth workflows and efficiency. Responsibilities include overseeing operations management processes, analyzing key performance metrics, ensuring clear communication_alive across teams, and coordinating customer service inquiries. Collaboration and attention to detail will be essential to this role.

Qualifications

• Strong foundation in Operations and Operations Management practices
• Proven Analytical Skills to evaluate data and optimize processes
• Excellent Communication skills to coordinate with team members and external stakeholders
• Experience in Customer Service and understanding customer needs
• Ability to work independently and remotely in a collaborative environment
• Bachelor's degree or equivalent experience in Business, Operations, or related fields is a plus

Seniority Level

Entry level

Employment Type

Full‑time

Job Function

Management and Manufacturing

Industry

Research Services

Boston, MA $53,350.00-$66,700.00 6 days ago