Operations Architect & Growth Planner

Tractorbeam AI, Inc.; Chicago (IL); On-site; USD 80,000 - 120,000; Full time

Job summary

Tractorbeam AI, Inc. in Chicago, IL is seeking an Operations Lead to shape how the company runs across customers. You will design and own the operating rhythm, align demand with capacity, and turn conversations into contracts and delivery.

You'll build the models and dashboards the company relies on, run back office functions, and streamline processes with lightweight systems and AI tools to remove bottlenecks.

Qualifications

• 2+ years in business operations, strategy, consulting, or technical program management.
• Understand the numbers behind a growing business: pipeline, capacity, and margin.
• Strong in spreadsheets, with SQL or BI tools a plus.
• Write clearly and align engineers, customers, and founders on the same plan.
• Like building processes that people actually use.

Responsibilities

• Run the operating rhythm: weekly reviews, project health, and quarterly planning.
• Match customer demand to team capacity and plan hiring around it.
• Own how work moves from first conversation to contract to delivery.
• Build the models and dashboards we run the company on.
• Run the back office: contracts, vendors, invoicing, compliance, recruiting, and onboarding.
• Find bottlenecks and fix them with lightweight systems, using AI tools heavily along the way.

Skills

Business operations

Strategy

Consulting

Technical program management

Tools

SQL

BI tools

Job description

Tractorbeam AI, Inc. in Chicago, IL is seeking an Operations Lead to shape how the company runs across customers. You will design and own the operating rhythm, align demand with capacity, and turn conversations into contracts and delivery.

You'll build the models and dashboards the company relies on, run back office functions, and streamline processes with lightweight systems and AI tools to remove bottlenecks.