Operations and Billing Clerk

Sosa BPO; Carson (CA); On-site; USD 38,000 - 46,000; Full time

Job summary

Sosa BPO in Carson, CA is seeking an organized Operations and Billing Clerk to support equipment rental operations, admin tasks, and billing processes. The role focuses on maintaining records, tracking activity, preparing reports, and handling invoices.

Ideal candidates have logistics or equipment rental experience, strong Excel and communication skills, and the ability to work independently and with teams.

Qualifications

• Experience in logistics, transportation, equipment rental, or a related field.
• Experience with billing, invoicing, accounts receivable, or transaction processing.
• Attention to detail and accuracy with financial data.

Responsibilities

• Maintain equipment rental records and data entry.
• Track equipment status, rental activity, deliveries and pickups.
• Prepare spreadsheets, reports, and summaries for management.
• Process invoices via customer portals (Retail Link, Coupa) per procedures.
• Verify billing information and resolve discrepancies with internal teams.
• Respond to customer billing inquiries with documentation.
• Maintain organized billing records and assist with month-end tasks.
• Coordinate with internal and external partners to boost efficiency.
• Perform additional admin duties and special projects as assigned.

Skills

Logistics

Billing

Excel

Data entry accuracy

Organization & time-management

Communication

Tools

Microsoft Excel

Outlook

Job description

We are seeking an organized and detail-oriented Operations and Billing Clerk to support equipment rental operations, administrative activities, and billing processes. This role involves maintaining operational records, tracking equipment activity, preparing reports, processing invoices, resolving billing discrepancies, and responding to customer inquiries.

The ideal candidate has experience in logistics, transportation, equipment rental, or a related industry, along with strong administrative, analytical, and organizational skills.

Key Responsibilities

• Maintain equipment rental records, prepare documentation, and perform accurate data entry.
• Track equipment status, rental activity, deliveries, and pickups.
• Prepare spreadsheets, reports, and operational summaries for management.
• Process and submit invoices through customer portals, including Retail Link and Coupa, following established procedures.
• Verify billing information, investigate discrepancies, and coordinate resolutions with internal departments.
• Respond to customer billing inquiries and provide supporting documentation.
• Maintain organized billing records and assist with invoice tracking, reconciliations, and month-end activities.
• Coordinate with internal teams and external partners to support operational efficiency.
• Perform additional administrative duties and special projects as assigned.

Required Qualifications

• Experience in logistics, transportation, equipment rental, supply chain, warehousing, or a related field.
• Previous experience in billing, invoicing, accounts receivable, or transaction processing.
• Proficiency in Microsoft Excel, Outlook, and standard business applications.
• Strong attention to detail and accuracy when handling financial and operational data.
• Excellent organizational, communication, and time-management skills.
• Ability to manage multiple priorities, meet deadlines, and work independently and collaboratively.

Preferred Qualifications

• Experience with ERP, accounting, rental management, or transportation management systems.
• Familiarity with customer billing portals, including Coupa or Retail Link.
• Experience with invoice reconciliation, discrepancy resolution, and month-end billing processes.