Billing Clerk

EDIS Group; Cincinnati (OH); On-site; USD 42,000 - 56,000; Full time

Job summary

EDIS Group in Cincinnati, OH is seeking a detail-oriented Billing Clerk to manage invoicing for fulfillment jobs and ensure accuracy across quotes, POs, and customer terms.

You will review shipping documents, process adjustments, and support month-end close while maintaining compliant billing records and collaborating with Customer Service, Production, and Shipping teams.

Qualifications

• High school diploma or equivalent.
• 1–3 years billing, invoicing, accounts receivable, or related administrative experience.
• Strong attention to detail and accuracy, particularly with numbers, pricing, and data entry.
• Proficiency in Microsoft Office, especially Excel, and comfort learning ERP/accounting systems.
• Professional written and verbal communication skills for working with customers and internal teams.
• Team player who works well with Customer Service, Production, Shipping, and Sales.

Responsibilities

• Prepare and issue customer invoices for fulfillment jobs.
• Review job tickets, shipping documents, and proof of delivery to verify quantities billed.
• Bill change orders, rush charges, freight, and add-ons accurately.
• Apply correct pricing, discounts, and sales tax based on terms and ship-to locations.
• Process credit memos, rebills, and invoice corrections with proper approvals.
• Assist with posting customer payments and reconciling payment discrepancies.
• Maintain organized billing files and records per retention policies.
• Assist with month-end close by ensuring shipped jobs are invoiced in the proper period.

Skills

Billing

Invoicing

Accounts Receivable

Data entry

Excel

ERP systems

Customer communication

Team collaboration

Education

High school diploma

Associate coursework

Tools

ERP/MIS systems

Job description

• Prepare and issue customer invoices for fulfillment jobs in accordance with quotes, purchase orders, and customer billing requirements.
• Review job tickets, shipping documents, and proof of delivery to verify quantities shipped, overs/under, and completion status before billing.
• Bill change orders, rush charges, freight, and other job add-ons accurately and in line with customer agreements.
• Apply correct pricing, discounts, and sales tax based on customer terms, exemption certificates, and ship-to locations.
• Process credit memos, rebills, and invoice corrections with proper documentation and approval.

Discrepancy Resolution & Customer Support

• Research and resolve billing discrepancies by working with Customer Service, Program Sales, Production, and Shipping.
• Respond promptly and professionally to customer billing inquiries, providing copies of invoices and supporting documentation as needed.
• Track jobs that are complete but unbilled and follow up with internal teams to keep billing current.
• Submit invoices through customer portals and comply with customer-specific invoicing requirements (PO references, formats, deadlines).

Accounts Receivable & Records Support

• Assist with posting customer payments and reconciling payment discrepancies as needed.
• Support collections efforts by providing invoice copies, backup documentation, and account detail.
• Maintain organized, complete billing files and records in accordance with company retention policies.
• Assist with month-end close activities, including ensuring all shipped jobs are invoiced in the proper period.

General Administrative Support

• Maintain accurate customer billing information in the ERP/accounting system, including terms, contacts, and tax status.
• Generate routine billing and open-order reports for the Accounting Manager and Controller.
• Identify and suggest improvements to billing processes and documentation.
• Perform other accounting and administrative duties as assigned.

Qualifications

Required

• High school diploma or equivalent.
• 1–3 years of billing, invoicing, accounts receivable, or related administrative experience.
• Strong attention to detail and accuracy, particularly with numbers, pricing, and data entry.
• Proficiency in Microsoft Office, especially Excel, and comfort learning ERP/accounting systems.
• Professional written and verbal communication skills for working with customers and internal teams.
• Team player who works well with Customer Service, Production, Shipping, and Sales.

Preferred

• Associate degree or coursework in accounting, bookkeeping, or business administration.
• Experience with job-costing or print-industry ERP/MIS systems and customer invoicing portals.
• Familiarity with sales tax rules and exemption certificates.