Operations and Administrative Coordinator

Metrowest Nutrition; Framingham (MA); Remote; USD 37,000 - 44,000; Part time

Job summary

Metrowest Nutrition and Therapy is seeking an organized Operations & Administrative Coordinator to support our growing multidisciplinary practice. This role combines administrative coordination, payroll preparation, bookkeeping support, and reporting.

We’re looking for a reliable, proactive individual who enjoys creating order, working with numbers, and following tasks through to completion. This is an ongoing position that will initially provide expanded administrative support during our

Qualifications

• Administrative, operations, or office coordination experience; healthcare or behavioral health experience preferred.
• Experience with payroll and routine bookkeeping.
• Familiarity with QuickBooks or comparable accounting software.
• Strong spreadsheet skills and attention to detail.
• Clear communication and ability to work independently or with guidance as needed.
• Ability to handle confidential patient, employee, and financial information.
• Willingness to travel to practice offices about twice weekly.

Responsibilities

• Triage and assign tasks in our patient-management system and follow up on outstanding items.
• Monitor the Operations Q&A chat and answer routine staff questions using established procedures.
• Prepare payroll for leadership approval and maintain routine QuickBooks records.
• Prepare mid-quarter and quarter-end clinician performance reports and administrative audits.
• Review patient accounts for adherence to practice policies and coordinate follow-up for patients overdue for appointments.
• Support employee onboarding and offboarding, administrative meetings, and maintenance of staff resources.
• Coordinate office supplies, mail, and maintenance needs.

Skills

Payroll preparation

Bookkeeping

Spreadsheet skills

Attention to detail

Independent work

Communication

Confidential information handling

Tools

QuickBooks

Google Workspace

PracticeQ

Job description

Metrowest Nutrition and Therapy | Part-Time | Mostly Remote

$25-32/hour, depending on experience Approximately 30 hours/week

POSITION SUMMARY

Metrowest Nutrition & Therapy is seeking an organized, detail-oriented Operations & Administrative Coordinator to support our growing multidisciplinary practice. This role combines administrative coordination, payroll preparation, bookkeeping support, and reporting. We’re looking for a reliable, proactive individual who enjoys creating order, working with numbers, and following tasks through to completion.

This is an ongoing position that will initially provide expanded administrative support during our Operations Manager’s leave and continue after their return. The Coordinator will report to the Clinical Director and work closely with Operations, Client Care, and Billing.

Core Responsibilities

• Triage and assign tasks in our patient-management system and follow up on outstanding items
• Monitor the Operations Q&A chat and answer routine staff questions using established procedures
• Prepare payroll for leadership approval and maintain routine QuickBooks records
• Prepare mid-quarter and quarter-end clinician performance reports and administrative audits
• Review patient accounts for adherence to practice policies and coordinate follow-up for patients overdue for appointments
• Support employee onboarding and offboarding, administrative meetings, and maintenance of staff resources
• Coordinate office supplies, mail, and maintenance needs

Schedule

• Ongoing, part-time position, approximately 30 hours per week
• Consistent availability across weekdays
• Hours and priorities may be adjusted as leave coverage needs evolve

Location

• Mostly remote, with brief visits to practice offices approximately twice weekly to collect mail and check office and supply needs
• Private workspace suitable for handling confidential information required

Compensation

• $27–$32 per hour, depending on experience

Qualifications

• Administrative, operations, or office coordination experience; healthcare or behavioral health experience preferred
• Experience with payroll preparation and routine bookkeeping
• Familiarity with QuickBooks or comparable accounting software
• Strong spreadsheet skills, attention to detail, and consistent follow-through
• Clear communication and sound judgment about when to work independently or seek guidance
• Ability to manage confidential patient, employee, and financial information
• Comfort learning new technology; experience with PracticeQ and Google Workspace helpful
• Ability to travel to practice offices approximately twice weekly

About Us

Metrowest Nutrition and Therapy provides compassionate, collaborative, weight-inclusive psychotherapy, nutrition counseling, and related behavioral health services. We value an inclusive, supportive workplace where each team members contribution matters.