Operations Analyst: Process Automation & Change Champion

WesBanco, Inc.; Fort Wayne (IN); On-site; USD 55,000 - 75,000; Full time

Job summary

WesBanco, Inc. is seeking an Operations Analyst in Fort Wayne, IN to support the operations team in planning, documenting and improving key processes. The role emphasizes strong Excel/Word skills and collaboration across departments to enhance total quality management.

The analyst will assist in training, policy development, and automation efforts, ensuring adherence to SOX controls and vendor timelines while supporting branch, treasury, and lending operations.

Qualifications

• Bachelor's degree preferred; or equivalent combination of education and/or experience required.
• Minimum of three years experience in banking, preferably in operations, required.
• Leadership skills preferred.

Responsibilities

• Serves as an agent of change, finding new opportunities to serve our clients and bring new capabilities to the market.
• Assists with training and guidance to team members with respect to understanding, processing and managing the workload.
• Assists in the development and implementation of operational plans, policies, procedures, and goals that further scalability, automation and efficiency.
• Collaborates with key leaders and stakeholders and guides change for scalability and automation.
• Fosters strong relationships with key leaders and stakeholders across the bank to ensure collaboration and effective communication with other teams.
• Attends meetings and partnership engagements with other business lines of the bank.

Education

Bachelor's degree or equivalent

Tools

Microsoft Office

Banking software

Job description

WesBanco, Inc. is seeking an Operations Analyst in Fort Wayne, IN to support the operations team in planning, documenting and improving key processes. The role emphasizes strong Excel/Word skills and collaboration across departments to enhance total quality management.

The analyst will assist in training, policy development, and automation efforts, ensuring adherence to SOX controls and vendor timelines while supporting branch, treasury, and lending operations.