Operations Analyst Intern: AI-Driven Process Innovator

Athene; West Des Moines (IA); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Paid housing option (if eligible)

Job summary

Athene is seeking an Operations Analyst Intern in West Des Moines, IA to gain hands-on experience supporting Contact Center, Post Issue, and Claims processes. You will collaborate with teams to analyze information, improve operations, and participate in system testing and UAT.

This internship emphasizes AI-driven tooling and real-world business impact. You will work with experienced professionals, develop analytical and communication skills, and contribute to meaningful projects while engaging

Qualifications

• Enrolled in an accredited college/university for Fall term 2027.
• Demonstrated written and verbal communication skills.
• Curiosity, critical thinking, and adaptability to learn new systems.

Responsibilities

• Learn operational processes across Contact Center, Post Issue, and Claims.
• Support research and problem-solving by gathering and analyzing information.
• Assist with system testing by executing test scenarios and documenting results.
• Support user acceptance testing (UAT) and project updates.

Skills

Communication skills

Analytical thinking

Team collaboration

Interest in AI tools

Education

Pursuing degree in business/finance/operations

Tools

MS Office (Excel/Word/PowerPoint/Outlook)

Job description

Athene is seeking an Operations Analyst Intern in West Des Moines, IA to gain hands-on experience supporting Contact Center, Post Issue, and Claims processes. You will collaborate with teams to analyze information, improve operations, and participate in system testing and UAT.

This internship emphasizes AI-driven tooling and real-world business impact. You will work with experienced professionals, develop analytical and communication skills, and contribute to meaningful projects while engaging