Operations Analyst II - 79011199

Civicworks; Tallahassee (FL); On-site; USD 52,000 - 70,000; Full time

Job summary

Civicworks is seeking an Operations Analyst II for the Department of Business and Professional Regulation's Continuing Education Services. The role focuses on reviewing provider applications, course materials, and compliance documentation, and it prepares recommendations for board approval while maintaining statistical reports to ensure state regulatory standards are met.

The position requires independent work, data analysis, and collaboration with subject matter experts and regulatory staff to

Qualifications

• High school diploma or equivalent education.
• Knowledge of data collection and analysis methods.
• Ability to evaluate data and develop recommendations to solve problems.
• Ability to organize and present data in reports and documents.
• Ability to communicate effectively and work independently.
• Preferred: Fluent in Spanish (speaking, reading, and writing).

Responsibilities

• Reviews and evaluates continuing education provider applications, course materials, and compliance documentation.
• Prepares recommendations and correspondence for board approval.
• Maintains statistical reports to ensure education programs meet state regulatory standards.
• Coordinates with subject matter experts and regulatory staff as needed.
• Requires independent work and data analysis.

Skills

Data collection

Data analysis

Data evaluation

Data presentation

Effective communication

Independent work

Education

High school diploma or equivalent

Job description

The Operations Analyst II works within the Bureau of Education and Testing's Continuing Education Services section at the Department of Business and Professional Regulation. This position reviews and evaluates continuing education provider applications, course materials, and compliance documentation; prepares recommendations and correspondence for board approval; and maintains statistical reports to ensure education programs meet state regulatory standards. The role requires independent work, data analysis, and coordination with subject matter experts and regulatory staff.

Key qualifications:

• High school diploma or equivalent education
• Knowledge of data collection and analysis methods
• Ability to evaluate data and develop recommendations to solve problems
• Ability to organize and present data in reports and documents
• Ability to communicate effectively and work independently
• Preferred: Fluent in Spanish (speaking, reading, and writing)