Operations Analyst II - 41500189

Civicworks; Tallahassee (FL); On-site; USD 65,000 - 90,000; Full time

Job summary

The Florida Gaming Control Commission seeks an Operations Analyst II to review and process pari-mutuel, cardroom, and slot machine occupational license applications. You will manage licensing databases, research eligibility, respond to public inquiries, and coordinate with FDLE for criminal history verification.

The role requires delivering results under tight deadlines and the ability to handle time-sensitive work in an internal agency setting. Bilingual English/Spanish preferred.

Qualifications

• Six years of professional experience in systems analysis, management analysis, program planning, or administrative work with two years reviewing licensure applications.
• Associate's degree can substitute for two years of experience; bachelor's degree can substitute for four years.
• Fluency in English and Spanish preferred.
• Experience with Pari-Mutuel Wagering, Versa Regulation, or OnBase systems preferred.

Responsibilities

• Review and process pari-mutuel, cardroom, and slot machine occupational license applications.
• Manage licensing databases and research applicant eligibility.
• Respond to public inquiries and provide timely information.
• Coordinate with FDLE for criminal history verification.
• Operate within tight deadlines and handle time-sensitive work.

Skills

Experience in systems analysis

Experience in management analysis

Program planning

Administrative work

Licensure application review (2 years)

Education

Associate's degree

Bachelor's degree

Tools

Microsoft Word

Outlook

Excel

Job description

The Operations Analyst II at the Florida Gaming Control Commission reviews and processes pari-mutuel, cardroom, and slot machine occupational license applications within the Division of Pari-Mutuel Wagering, Operations Unit. The role involves managing licensing databases, researching applicant eligibility, responding to public inquiries, and coordinating with FDLE for criminal history verification. This is an internal agency opportunity requiring productivity under tight deadlines and the ability to handle time-sensitive work.

Key qualifications:

• Six years of professional experience in systems analysis, management analysis, program planning, or administrative work, with two years reviewing licensure applications
• Associate's degree can substitute for two years of experience; bachelor's degree can substitute for four years
• Proficiency with Microsoft Word, Outlook, Excel, and standard office equipment
• Fluency in English and Spanish preferred
• Experience with Pari-Mutuel Wagering, Versa Regulation, or OnBase systems preferred