Operations Analyst I, Special Handling

StoneX Group Inc.; Birmingham (AL); Presencial; USD 52 000 - 68 000; Tempo integral

Resumo da oferta

StoneX Financial Inc. is seeking an Institutional Middle Office Associate Level I to provide routine team support, perform data entry, data compilation, validation, and clerical posting tasks with close supervision.

You will assist with research, resolve basic problems, and maintain strong attention to detail and customer service while liaising with other departments in the Middle Office and supporting OTC Market Making activities.

Qualificações

• Bachelor’s degree or equivalent work experience required.
• Strong analytical and customer service skills.
• Proficiency with Microsoft Office 365 applications.
• Ability to work with data entry and routine tasks with accuracy.
• Effective communication and ability to work independently and in a team.

Responsabilidades

• Maintain regular attendance and understanding of team expectations.
• Provide data entry, data compilation, validation, and posting tasks.
• Support OTC Market Making clearing through internal systems.
• Assist with research and resolve basic problems.
• Develop relationships with other departments and lines of business.
• Handle routine inquiries from customers with high attention to detail.

Conhecimentos

Data entry

Attention to detail

Analytical skills

Customer service

Communication skills

Teamwork

Formação académica

Bachelor’s degree in business, finance or related field or equivalent work experience

Ferramentas

Microsoft Office 365

Descrição da oferta de emprego

Overview

Provide support for the team by performing work that is primarily routine in nature and specific to the team. Types of works performed may include data entry, including entering, compiling, and validating data, as well as other clerical production activities such as proof, reconciliation and posting. May assist with research and resolving basic problems and perform with a high level of attention to detail and excellent customer service. Works under the close direction of senior personnel in the respective team and expected to possess a moderate understanding of general aspects of the job.

Provide support for the team by performing work that is primarily routine in nature and specific to the team. Types of works performed may include data entry, including entering, compiling, and validating data, as well as other clerical production activities such as proof, reconciliation and posting. May assist with research and resolving basic problems and perform with a high level of attention to detail and excellent customer service. Works under the close direction of senior personnel in the respective team and expected to possess a moderate understanding of general aspects of the job.

Responsibilities

Job Description

Institutional Middle Office Associate Level I

Reports to: Special Handling Team lead

Company: StoneX Financial Inc.

Position Purpose: Provide support for the team by performing work that is primarily routine in nature and specific to the team. Types of works performed may include data entry, including entering, compiling, and validating data, as well as other clerical production activities such as proof, reconciliation and posting. May assist with research and resolving basic problems and perform with a high level of attention to detail and excellent customer service. Works under the close direction of senior personnel in the respective team and expected to possess a moderate understanding of general aspects of the job.

Primary Accountabilities/Responsibilities

• Maintain prompt and regular attendance
• Maintain an understanding of team expectations and company policies
• Shared responsibility for team phone and e-mail coverage
• Assist on supporting OTC Market Making business clearing through BofAS and Pershing
• Understand different OMS & back-office systems
• Provide back-up coverage for various team specific tasks and responsibilities as needed
• Assist with general questions and inquiries from customers as needed
• Develop and maintain strong relationships with other departments & lines of business
• Accomplish tasks as assignedli>
• Meet and occasionally exceed job expectations
• Reliable in attaining expected results, timely and efficient
• Requires moderate supervision
• This list of duties and responsibilities is not intended to be all-inclusive and can be expanded to include other duties or responsibilities that management deems necessary

Class: Full-time, Non-exempt

Physical requirements/Working conditions

• Dynamic, time-sensitive environment
• Regular fixed schedule, with occasional, but rare, travel, afterhours and weekend work opportunities
• Climate controlled office environment
• Required to work on some US holidays
• Minimal physical requirements other than occasional light lifting of boxed materials

Qualifications

Job Requirements:

• Bachelor’s degree in business, finance or related field or equivalent work experience
• Series 99, or equivalent (or ability to obtain within 2 months of employment)
• Strong critical thinking and analytical skills with high attention to detail
• Effective communication skills – oral and written, with an emphasis on customer service
• Proficiency in Microsoft Office 365 applications
• Ability to take direction, work independently and within a team environment
• Adaptable to change in a highly regulated industry