Operations Analyst I, Asset Services

StoneX Group Inc.; Birmingham (AL); On-site; USD 35,000 - 55,000; Full time

Job summary

StoneX Group Inc. is seeking an entry-level Operations Associate in Birmingham, AL. The role supports a dedicated team with routine data entry, validation, and clerical tasks, while maintaining high attention to detail and customer service standards.

Responsibilities include data entry, data quality checks, and assisting with team inquiries. The position offers a stable full-time schedule in a regulated financial services environment with opportunities for growth and cross-department

Qualifications

• Bachelor's degree in business, finance or related field or equivalent work experience.
• Series SIE, or equivalent (or ability to obtain within 2 months of employment)
• Effective communication skills - oral and written, with an emphasis on customer service
• Strong critical thinking and analytical skills with high attention to detail
• Adaptable to change in a highly regulated industry
• Proficiency in Microsoft Office 365 applications
• Basic experience with database query building and/or SQL experience

Responsibilities

• Maintain prompt and regular attendance
• Maintain an understanding of team expectations and company policies
• Shared responsibility for team phone and e-mail coverage
• Provide back-up coverage for various team-specific tasks and responsibilities as needed
• Keep management informed on any unusual requests and potential issues
• Assist with general questions and inquiries from customers as needed
• Develop and maintain strong relationships with other departments & lines of business
• Identify potential new processes or applications that would increase both efficiencies and accuracy within the team to keep pace with the ever-changing environment
• Accomplish tasks as assigned
• Meet and occasionally exceed job expectations
• Reliable in attaining expected results, timely and efficient
• Requires moderate supervision
• This list of duties and responsibilities is not intended to be all-inclusive and can be expanded to include other duties or responsibilities that management deems necessary

Skills

Customer service

Attention to detail

Strong communication

Adaptability

Critical thinking

Education

Bachelor's degree in business/finance or related field

Equivalent work experience

Tools

SQL

Microsoft Office 365

Job description

Overview

Connecting clients to markets – and talent to opportunity. With 5,4 0 0 + employees and over 80,000 institutional, commercial, and payment s clients, we operate from more than 8 0 offices spread across six continents. As a Fortune 50, Nasdaq-listed provider, we connect clients to the global markets – focusing on innovation, human connection, and providing world-class products and services to all types of investors.

Overview

Connecting clients to markets – and talent to opportunity. With 5,4 0 0 + employees and over 80,000 institutional, commercial, and payment s clients, we operate from more than 8 0 offices spread across six continents. As a Fortune 50, Nasdaq-listed provider, we connect clients to the global markets – focusing on innovation, human connection, and providing world-class products and services to all types of investors.

Whether you want to forge a career connecting our retail clients to potential trading opportunities, or ingrain yourself in the world of institutional investing, StoneX Group is made up of four business segments that offer endless potential for progression and growth.

Business Segment Overview

Corporate: Engage in a deep variety of business-critical activities that keep our company running efficiently. From strategic marketing and financial management to human resources and operational oversight, you’ll have the opportunity to optimize processes and implement game-changing policies.

Responsibilities

Position Purpose:

Provide support for a specific Operations team by performing work that is primarily routine in nature and specific to that team. Types of work performed may include data entry, including entering, compiling, and validating data, as well as other clerical production activities such as proof, reconciliation and posting. May assist with research and resolving basic problems and perform with a high level of attention to detail and excellent customer service. Works under the close direction of senior personnel in the respective team and expected to possess a moderate understanding of general aspects of the job.

• Maintain prompt and regular attendance
• Maintain an understanding of team expectations and company policies
• Shared responsibility for team phone and e-mail coverage
• Provide back-up coverage for various team-specific tasks and responsibilities as needed
• Keep management informed on any unusual requests and potential issues
• Assist with general questions and inquiries from customers as needed
• Develop and maintain strong relationships with other departments & lines of business
• Identify potential new processes or applications that would increase both efficiencies and accuracy within the team to keep pace with the ever-changing environment
• Accomplish tasks as assigned
• Meet and occasionally exceed job expectations
• Reliable in attaining expected results, timely and efficient
• Requires moderate supervision
• This list of duties and responsibilities is not intended to be all-inclusive and can be expanded to include other duties or responsibilities that management deems necessary

Qualifications

Job Requirements:

• Bachelor's degree in business, finance or related field or equivalent work experience
• Series SIE, or equivalent (or ability to obtain within 2 months of employment)
• Effective communication skills - oral and written, with an emphasis on customer service
• Strong critical thinking and analytical skills with high attention to detail
• Adaptable to change in a highly regulated industry
• Proficiency in Microsoft Office 365 applications
• Basic experience with database query building and/or SQL experience

Class: Full-time, Non-exempt

Physical requirements/Working conditions:

• Dynamic, time-sensitive environment
• Regular fixed schedule, with occasional, but rare, travel, and weekend work opportunities
• Climate-controlled office environment
• Minimal physical requirements other than occasional light lifting of boxed materials

This onsite entry level role in Birmingham, AL offers compensation typical for entry-level financial services positions in the region.

Relocation will not be provided for this position.