Analyst I, Middle Office Service Delivery

Dayforce; Denver (CO); On-site; USD 55,000 - 75,000; Full time

Job summary

Dayforce is seeking an Analyst I to support the post-execution life cycle of trade, security, and cash activities for assigned accounts, ensuring accuracy and timeliness.

The role includes processing client trading activity daily, resolving discrepancies, and providing timely reporting. You may assist onboarding new client relationships and participate in testing and initiatives as needed.

Qualifications

• Bachelor’s degree or equivalent required.
• 1+ years of experience in a related field.
• Knowledge of middle/back office processing.

Responsibilities

• Processes client trading activity daily, per client requirements.
• Identifies and resolves discrepancies with assistance as needed.
• Provides timely reporting and escalates when necessary.
• May assist onboarding of new client relationships and portfolios.
• Supports user acceptance testing and departmental initiatives.

Skills

Troubleshooting

Multitasking

Analytical thinking

Communication

Time management

Team collaboration

Problem solving

Education

Bachelor's degree

Tools

Microsoft Office

Adobe Acrobat

Job description

SUMMARY

The Analyst I, Middle Office Service Delivery is responsible for the support of the post-execution life cycle of trade, security, and cash activities of an assigned set of separately managed accounts or other investment products accurately and timely.

KEY ACCOUNTABILITIES

OPERATIONS

• Processes client trading activity daily, as applicable, to a specific task or client requirement; Understands and processes activities within the established department guidelines.
• Identifies and resolves discrepancies, with assistance from colleagues.
• Provides reporting timely and accurately and appropriately escalates to client or assistant manager, if needed.
• May assist in the onboarding of new client relationships and portfolios.
• May participate in user acceptance testing, departmental documentation, and strategic initiatives of the departments, as needed.

WORKING RELATIONSHIPS

• Contact with members of team and internal teams regarding follow-up on inquiries, open workflow, etc.
• Acts as client contact and liaison for day-to-day middle office activities for assigned accounts.

May perform other duties as required and assigned.

EDUCATION AND EXPERIENCE

• Bachelor’s degree or equivalent.
• 1+ years of experience in a related field.
• Equivalent education and experience will be considered.

KNOWLEDGE

• Middle Office or Back Office processing.
• Microsoft Office Suite.
• Adobe Acrobat.

SKILLS AND ABILITIES

• Troubleshoots issues utilizing creative and critical thinking skills.
• Multitasking, analytical, and organizational skills.
• Initiative-taking, strategic, and meticulous approaches with a strong commitment to quality, efficiency, and effectiveness.
• Demonstrates personal integrity, responsibility, and accountability.
• Effectively uses resources such as time and information in conjunction with associates.
• Participates in solving problems and making decisions.
• Presents and expresses ideas and information, written and oral, clearly, and concisely.
• Actively listens to others to achieve understanding and supports an open exchange of ideas and information.
• Identifies needs, arranges for, and obtains resources to accomplish individual and department goals.
• Establishes and develops effective working relationships with associates and clientele during both favorable and unfavorable situations.
• Modifies team and individual priorities and deadlines in response to added information, changing conditions, or unexpected obstacles and ensures completion.