Operations Analyst I (5204) - Capital Program Support

Southeastern Pennsylvania Transportation Authority (SEPTA); Philadelphia (Philadelphia County); On-site; USD 60,000 - 74,000; Full time

Benefits offered by this job

Healthcare Coverage

Pension Plan

Work-Life Balance

Wellness Programs

Tuition Reimbursement

Student Loan Forgiveness (PSLF)

Free SEPTA Transportation Pass

Job summary

SEPTA in Philadelphia seeks an Operations Analyst I (5204) - Capital Program Support. The role performs entry-level administrative, data analysis and financial assignments within the Operations Division and collaborates with other analysts, possibly guiding co-ops and interns.

Qualifications include a Bachelor’s degree in business administration, data analytics, or related field; proficiency with Microsoft Office and familiarity with Power BI; strong verbal and written communication.

Qualifications

• Bachelor’s degree in business administration, data analytics, finance, or related field.
• Must possess knowledge of Microsoft Office Suite, and basic understanding of data visualization tools including but not limited to Power BI.
• Must possess excellent verbal and written communication skills.

Responsibilities

• Prepares and monitors weekly and monthly reports, both financial and statistical.
• Collaborates with team members to collect and analyze data.
• Visualizes data with charts, graphs, infographics, and/or basic dashboards.
• Establishes basic key-performance indicators to measure the effectives of business decisions and service delivery.
• Processes information in conjunction with other Operations analysts.
• Drafts presentations for senior staff members.
• Identifies and recommends process improvements to enhance operational efficiency.
• Contributes to the development and documentation of standard operating procedures.
• Coordinates project activities and communicates updates to stakeholders.
• Assists in the development and delivery of training programs for staff members.
• Performs other duties as required.

Skills

Verbal and written communication

Data analysis

Education

Bachelor’s degree in business administration, data analytics, finance, or related field

Tools

Microsoft Office Suite

Power BI

Job description

Secure Your Future with SEPTA - A Leader in Transportation!

The Southeastern Pennsylvania Transportation Authority (SEPTA) is the sixth-largest transportation system in the U.S., connecting communities across a 2,200-square-mile service region. SEPTA is at the forefront of innovation in the transit industry, ensuring reliable and efficient services while driving economic growth in the Philadelphia region.

Only candidates who are authorized to work in the United States without sponsorship, will be accepted at this time.

We Are Proud To Be Recognized As 2023 FORBES Best in State Employer, Philadelphia Employer of Choice for 2024

We are seeking to hire candidates for our Operations Analyst I (5204) - Capital Program Support.

Opening Date: 09/24/2026

Closing Date: 10/01/2026

Job Grade: SAM 36

Salary Range: $59,540.00-$74,412.00

Overall Description

The Operations Analyst I is responsible for performing entry-level administrative, data analysis and financial assignments for the Operations Division. This position will work collaboratively with other analysts in the division and may have some responsibility for the oversight of co-op students and interns.

Specific Responsibilities

• Prepares and monitors weekly and monthly reports, both financial and statistical.
• Collaborates with team members to collect and analyze data.
• Visualizes data with charts, graphs, infographics, and/or basic dashboards.
• Establishes basic key-performance indicators to measure the effectives of business decisions and service delivery.
• Processes information in conjunction with other Operations analysts.
• Drafts presentations for senior staff members.
• Identifies and recommends process improvements to enhance operational efficiency.
• Contributes to the development and documentation of standard operating procedures.
• Coordinates project activities and communicates updates to stakeholders.
• Assists in the development and delivery of training programs for staff members.
• Performs other duties as required.

Qualifications And Experience

• Bachelor’s degree in business administration, data analytics, finance, or related field.
• Must possess knowledge of Microsoft Office Suite, and basic understanding of data visualization tools including but not limited to Power BI.
• Must possess excellent verbal and written communication skills.

Why Join Our Team? Enjoy Outstanding Benefits!

• Comprehensive Healthcare Coverage – Medical, prescription, dental, and vision plans with little to no employee premiums.
• Retirement Security – Participate in a Defined Benefit Pension Plan and a 457B Deferred Compensation Plan to build your financial future.
• Work-Life Balance – Enjoy paid parental leave, generous vacation time, and paid holidays to recharge and spend time with loved ones.
• Employee Wellness – Access wellness programs and resources to support your physical, mental, and emotional well-being.
• Invest in Your Growth – We offer tuition reimbursement to support your education and career advancement.
• Student Loan Assistance – Our positions qualify for the Public Service Loan Forgiveness (PSLF) program, helping you manage and reduce student debt.
• Free Travel Perks – Receive a FREE SEPTA Transportation Pass, giving you unlimited access to all SEPTA services!

Join us and take advantage of these incredible benefits while making a difference in your community!

Join the Best in Transit!

Have Questions? For more information, please visit How We Hire Careers Page.

SEPTA is an Equal Opportunity Employer.

SEPTA is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.