Operations Analyst - Fleet Operations

Hireart; Foster City (CA); On-site; USD 53,000 - 75,000; Full time

Benefits offered by this job

Pre-tax commuter benefits

Employer subsidized healthcare

Flexible Spending Account

Disability and life insurance

401k package

Job summary

HireArt is seeking an Analytics-minded Operations Analyst for Fleet Operations in Foster City, CA. You will analyze fleet performance, identify gaps, and develop data-driven recommendations to improve efficiency and decision-making across the organization.

The ideal candidate will be analytical, detail-oriented, and comfortable working with imperfect data. Strong SQL, BI, and communication skills are essential to translate findings into actionable insights for leadership.

Qualifications

• Bachelor's degree in business, economics, engineering, operations, analytics or related quantitative field.
• 2+ years of experience in operations analytics, business operations, strategy and operations, consulting, finance, or related field.
• Strong analytical and problem-solving skills; able to structure ambiguous problems and develop actionable insights.
• Proficiency in SQL, AI tools, and spreadsheets.
• Experience using data visualization or business intelligence tools.
• Able to analyze large, incomplete datasets and draw well-supported conclusions.
• Strong written and verbal communication; able to present analyses as concise recommendations.
• Ability to collaborate with technical and operational teams.
• Strong attention to detail and organizational skills.

Responsibilities

• Analyze performance across fleet readiness, fleet response, ground operations, infrastructure, training, and market operations to identify trends and opportunities.
• Evaluate efficiency across staffing, utilization, throughput, cycle time, capacity, and cost, linking drivers to outcomes.
• Conduct root cause analyses and quantify potential impact of improvements.
• Support Fleet Operations KPIs across levels, analyzing drivers and gaps in measurements.
• Collaborate to improve metric definitions, data quality, targets, and reporting consistency.
• Prepare analyses for Weekly Business Reviews and operating reviews, highlighting changes and issues.
• Track action items, measure improvements, and refine reporting as operations scale.
• Research benchmarks and best practices to identify optimization opportunities.
• Support strategic initiatives; translate findings into actionable recommendations.

Skills

SQL

AI tools

Spreadsheets

Data visualization

Analytical thinking

Communication

Collaboration

Education

Bachelor's degree in business, economics, engineering, operations, analytics

Tools

Python

Job description

Expected compensation: 46.50 USD Per Hour

HireArt is helping an on-demand, autonomous ride-hailing company find an Operations Analyst - Fleet Operations to analyze fleet performance, identify operational improvements, and support data-driven decision-making across the organization.

In this role, you'll partner with Fleet Operations leaders to evaluate performance, identify operational gaps, and develop actionable insights that improve efficiency and effectiveness. You'll analyze complex datasets, support key performance indicators (KPIs), and contribute to business reviews and strategic initiatives that strengthen fleet operations.

The ideal candidate is analytical, detail-oriented, and comfortable navigating ambiguity and working with imperfect data. They're skilled at connecting operational performance to business outcomes, identifying root causes, and translating complex findings into clear recommendations that support informed decision-making.

As An Operations Analyst - Fleet Operations, You'll

• Analyze performance across fleet readiness, fleet response, ground operations, infrastructure, training, and market operations to identify trends, bottlenecks, and improvement opportunities.
• Evaluate operational efficiency across staffing, utilization, throughput, cycle time, capacity, and cost, connecting performance drivers to business outcomes.
• Conduct root cause analyses, develop business cases, and quantify the potential impact of operational improvements.
• Support the development and management of Fleet Operations KPIs across P0-P3 levels, analyzing performance drivers and identifying gaps in existing measurements.
• Collaborate with functional teams to improve metric definitions, data quality, performance targets, reporting consistency, and documentation across dashboards and business reviews.
• Prepare analyses for Weekly Business Reviews and other operating reviews, highlighting performance changes, investigating gaps, and identifying issues requiring leadership attention.
• Track action items and follow-ups from operating reviews, measure improvement outcomes, and refine reporting processes as operations scale.
• Research industry benchmarks, operating models, and best practices to identify opportunities for operational improvement.
• Support strategic and ad hoc initiatives focused on organizational performance, automation, operating models, and cost efficiency, translating findings into actionable recommendations and decision-support materials.

Requirements

• A bachelor's degree in business, economics, engineering, operations, analytics, or a related quantitative field
• 2+ years of experience in operations analytics, business operations, strategy and operations, consulting, finance, or a related field
• Strong analytical and problem-solving skills, with the ability to structure ambiguous problems and develop actionable insights
• Proficiency in SQL, AI tools, and spreadsheets
• Experience using data visualization or business intelligence tools
• Ability to analyze large, incomplete, or fragmented datasets and draw well-supported conclusions
• Strong written and verbal communication skills, including the ability to present complex analyses as concise, decision-oriented recommendations
• Ability to collaborate effectively with technical and operational teams
• Strong attention to detail and organizational skills

Preferred Qualifications

• Experience in high-growth, operationally complex environments
• Experience analyzing frontline or field operations
• Experience with workforce planning, capacity planning, process improvement, or operational efficiency
• Familiarity with Python or other analytical tools
• Experience partnering with Data Science, Engineering, Product, or Finance teams
• Experience supporting executive or senior leadership operating reviews

Benefits

• Pre-tax commuter benefits
• Employer (HireArt) subsidized healthcare benefits (eligibility begins on the first of the month following 60 days of service)
• Flexible Spending Account for healthcare-related costs
• HireArt covers all costs for short- and long-term disability and life insurance
• 401k package

Commitment

This is a full-time, 12-month contract position staffed via HireArt. It will be onsite and available to candidates who are local to the Foster City, CA area.

HireArt values diversity and is an Equal Opportunity Employer. We are interested in every qualified candidate who is eligible to work in the United States. Unfortunately, we are not able to sponsor visas or employ corp-to-corp.