Fleet Support Engineer - Vehicle Development

Hireart; Foster City (CA); On-site; USD 78,000 - 110,000; Full time

Benefits offered by this job

Pre-tax commuter benefits

Employer subsidized healthcare

Flexible Spending Account

Disability & life insurance

401k package

Job summary

HireArt is recruiting a Fleet Support Engineer - Vehicle Development in Foster City, CA to troubleshoot complex vehicle issues, support fleet operations, and improve performance and reliability. You will analyze hardware/software systems, develop diagnostic tools, and collaborate with engineering and operations teams.

The role requires a strong background in electrical engineering, experience with high/low voltage systems, UDS, and the ability to travel within the U.S. for fleet support.

Qualifications

• Bachelor's degree in electrical or computer engineering or related field
• 2+ years' experience in transportation, aerospace, or autonomous vehicle industries
• Experience with low- and high-voltage circuits and UDS, with safe electrical troubleshooting procedures
• Understanding of hardware/software architecture and vehicle communication systems in operation
• Ability to read electrical schematics, wiring diagrams, and pinouts
• Willingness to travel within the U.S.
• Available for night and weekend shifts as needed

Responsibilities

• Serve as the primary point of contact for real-time fleet issue escalations, providing technical troubleshooting and operational support.
• Conduct root cause analysis through detailed log reviews and historical fleet data to identify issues, trends, and recurring failures.
• Develop, maintain, and improve troubleshooting guides and diagnostic procedures to support technicians and streamline issue resolution.
• Perform hardware bring-up, testing, and validation of new vehicle components.
• Collaborate with engineering design teams to improve diagnostic tooling, issue detection, and vehicle reliability.
• Develop and implement fleet-wide countermeasures to prevent recurring issues and improve operational performance.
• Define and collect critical data points to validate issue resolution and measure the effectiveness of implemented solutions.
• Partner with cross-functional engineering and operations teams to drive continuous improvements in vehicle performance and fleet reliability.
• Provide night and weekend support as needed, with advance notice.
• Travel occasionally within the U.S. to support fleet operations at various locations.

Skills

Troubleshooting

Communication skills

Team collaboration

Electrical schematics interpretation

Education

Bachelor's degree in electrical or computer engineering

Tools

UDS

Linux

Python

Diagnostic tools

Job description

Expected compensation: 68.20 USD Per Hour

HireArt is helping an on-demand, autonomous ride-hailing company find a Fleet Support Engineer - Vehicle Development to troubleshoot complex vehicle issues, support fleet operations, and improve vehicle performance and reliability.

In this role, you'll provide real-time technical support to maintain fleet uptime, diagnose hardware and software issues, and develop solutions to prevent recurring problems. You'll collaborate with engineering and operations teams to improve diagnostic processes, validate vehicle components, and support continuous improvements across the fleet.

The ideal candidate has a strong technical background in vehicle electrical and software systems, excellent troubleshooting skills, and a proactive approach to problem-solving. They're comfortable analyzing complex technical data, documenting solutions, and collaborating with cross-functional teams to support daily fleet operations.

As a Fleet Support Engineer - Vehicle Development, You'll

• Serve as the primary point of contact for real-time fleet issue escalations, providing technical troubleshooting and operational support.
• Conduct root cause analysis through detailed log reviews and historical fleet data to identify issues, trends, and recurring failures.
• Develop, maintain, and improve troubleshooting guides and diagnostic procedures to support technicians and streamline issue resolution.
• Perform hardware bring-up, testing, and validation of new vehicle components.
• Collaborate with engineering design teams to improve diagnostic tooling, issue detection, and vehicle reliability.
• Develop and implement fleet-wide countermeasures to prevent recurring issues and improve operational performance.
• Define and collect critical data points to validate issue resolution and measure the effectiveness of implemented solutions.
• Partner with cross-functional engineering and operations teams to drive continuous improvements in vehicle performance and fleet reliability.
• Provide night and weekend support as needed, with advance notice.
• Travel occasionally within the U.S. to support fleet operations at various locations.

Requirements

• A bachelor's degree in electrical engineering, computer engineering, or a related field
• 2+ years of relevant experience in transportation, aerospace, or autonomous vehicle industries
• Experience with low- and high-voltage circuits, Unified Diagnostic Services (UDS), and safe electrical troubleshooting procedures
• Understanding of hardware and software system architecture and vehicle communication systems in an operational environment
• Strong troubleshooting and problem-solving skills, with the ability to diagnose vehicle-level issues and isolate failures to individual components
• Ability to read and interpret electrical schematics, wiring diagrams, connector end views, and pinouts
• Self-motivated, with strong communication skills and the ability to build relationships across teams
• Availability to work night and weekend shifts as needed, with advance notice
• Willingness to travel occasionally within the U.S.

Preferred Qualifications

• Experience with electric vehicle technology
• Experience providing remote vehicle troubleshooting and technical support
• Knowledge of vehicle systems and diagnostic tools
• Experience with Linux and Python-based programming for fleet-level data processing
• Experience with software that interfaces with hardware systems
• Familiarity with networking, TCP, and socket programming

Benefits

• Pre-tax commuter benefits
• Employer (HireArt) subsidized healthcare benefits (eligibility begins on the first of the month following 60 days of service)
• Flexible Spending Account for healthcare-related costs
• HireArt covers all costs for short- and long-term disability and life insurance
• 401k package

Commitment

This is a full-time, ongoing contract position staffed via HireArt. It will be onsite and available to candidates who are local to the Foster City, CA area.

HireArt values diversity and is an Equal Opportunity Employer. We are interested in every qualified candidate who is eligible to work in the United States. Unfortunately, we are not able to sponsor visas or employ corp-to-corp.