Operations Analyst, CVL & Client Direct

Jobtailor; Arizona; On-site; USD 55,000 - 85,000; Full time

Job summary

Jobtailor in the United States (Arizona) seeks an Operations Analyst to analyze day-to-day issues within the Consumer Vehicle Lending unit and research resolutions. You will support front-line Sales associates with Client Direct sales applications and remediate client escalations.

You will coordinate with partners and monitor Fraud Review and Economic Sanctions scans, manage escalated client communications, and assist in implementing new products and services while expanding product knowledge

Qualifications

• Prior Consumer Vehicle Lending (CVL) experience.

Responsibilities

• Analyze day-to-day issues within the business unit.

Skills

Data Management

Reporting

Research

Process Performance Management

Monitoring

Surveillance

Testing

Process Effectiveness

Strategic Thinking

Critical Thinking

Customer and Client Focus

Adaptability

Written Communications

Relationship Building

Attention to Detail

Process Design

Business Analytics

Education

High School Diploma / GED / Secondary School or Equivalent

Job description

Jobtailor in the United States (Arizona) seeks an Operations Analyst to analyze day-to-day issues within the Consumer Vehicle Lending unit and research resolutions. You will support front-line Sales associates with Client Direct sales applications and remediate client escalations.

You will coordinate with partners and monitor Fraud Review and Economic Sanctions scans, manage escalated client communications, and assist in implementing new products and services while expanding product knowledge