Operations Analyst & Administrative Support for GM

SWAN Denver; Aurora (CO); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Paid time off

Training and development

Company culture

Job summary

SWAN Denver is seeking an Operations Assistant to provide administrative, analytical, and operational support to the General Manager. You will manage workflows, assist payroll, analyze data, and maintain reporting tools to align daily operations across centers and departments.

The role emphasizes strong organizational skills, cross-functional collaboration, and attention to detail in a fast-paced environment.

Qualifications

• Experience with operational data, reporting tools, or workflow documentation.
• 2–4 years in administrative support, business operations, or data/reporting roles.
• Certifications in CIRM, CPSM, PMP, SCOR, Lean, Six Sigma are a plus.
• Time management: track and prioritize tasks in a fast-paced environment.
• Ability to work with urgency in a fast-paced setting.
• Strong communication across diverse cultures and stakeholders.
• Proficient with ERP/CRM systems, databases, and BI tools.

Responsibilities

• Provide daily administrative and operational support to the General Manager.
• Gather data, prepare summaries, and coordinate cross-functional communication for payroll, safety, and compliance.
• Maintain databases and reporting infrastructure to automate and analyze operational reports.
• Support ad-hoc data requests with basic to intermediate analysis and actionable summaries.
• Document workflow changes and standardize processes across departments.
• Collaborate with leadership to review processes and implement best practices.

Job description

SWAN Denver is seeking an Operations Assistant to provide administrative, analytical, and operational support to the General Manager. You will manage workflows, assist payroll, analyze data, and maintain reporting tools to align daily operations across centers and departments.

The role emphasizes strong organizational skills, cross-functional collaboration, and attention to detail in a fast-paced environment.