Operations Analyst

Cora; San Francisco (CA); Remote; USD 60,000 - 100,000; Full time

Job summary

Join a forward-thinking wellness brand as an Operations Analyst, where you'll play a key role in managing inventory fulfillment and supporting supply chain operations. This exciting position offers the chance to work in a dynamic environment, tackling challenges in logistics and order management while contributing to a mission that prioritizes comfort and wellness. Ideal candidates will be analytical, organized, and eager to learn, making a meaningful impact in a fast-paced startup culture. If you're ready to take on critical business challenges and grow with a passionate team, this opportunity is perfect for you.

Benefits

Unlimited PTO

Competitive salary and benefits

Amazing team

World-changing mission

Qualifications

• 2-3 years of experience in logistics or inventory planning.
• High proficiency in MS Excel and Google Sheets required.
• Experience with WMS/ERP systems is a plus.

Responsibilities

• Manage Amazon FBA inventory and resolve shipment issues.
• Lead DTC order management and fulfillment error resolution.
• Assist in planning and booking freight for international orders.

Skills

Logistics

Inventory Planning

Fulfillment

Time Management

Analytical Skills

Communication Skills

Education

Bachelor's degree in Supply Chain Management

Equivalent practical experience

Tools

MS Excel

Google Sheets

WMS/ERP systems (Netsuite, SAP, Fulfil.io, SPS)

Amazon FBA (seller central)

Job description

Operations & Sustainability @ CORA | MBA

Operations Analyst

ABOUT CORA

Cora is a high growth, modern wellness brand dedicated to providing comfort through the uncomfortable. If we had it our way, painful periods, leaky bladders, and complicated bodies would be a thing of the past. Until then, we’re throwing everything we’ve got at making products that give you comfort and peace-of-mind when you need it most.

Cora was founded in 2016 with a core product offering of organic cotton tampons and a mission to shake up an outdated category. Since then, we’ve grown to become a leading brand of clean period care products. Plus, with every Cora purchase, we provide period products and body literacy resources to people who might otherwise go without. Because everybody deserves comfort.

Cora has achieved the highest brand equity in the $6B U.S. Feminine Care category and consistent double-digit annual growth. As we continue to scale--in terms of products, channels, and revenue--we are seeking a Remote Operations Analyst to support both B2C & B2B channels to help to determine, implement, and evaluate business metrics to meet ongoing organizational and customer information needs that fuel our continued growth.

THE POSITION

Title: Operations Analyst

Location: Remote

Cora is looking for an operations rock star to lead the management of our Amazon and DTC channel inventory fulfillment as well as provide support to the supply chain team with maintaining transaction records in our ERP and coordinating critical shipments to wholesale and donation partners. This is a unique opportunity to work in a downstream distribution landscape that will allow you to take part and learn in each of Cora’s omni-channel operations. The ideal candidate will be highly analytical, process driven, systems savvy, and able to easily prioritize task management. This role is adaptable depending on the candidate’s previous experience and expertise.

RESPONSIBILITIES

Amazon FBA Inventory Management:

• Issue shipment orders from 3PLs to FBA weekly, helping to resolve any delays or issues in receiving inventory at FBA.
• Work with the Ecommerce team to issue warehouse assembly orders to ensure we are hitting our inventory targets levels and minimizing out of stocks.
• Coordinate with Operations Manager to resolve any shipment and inventory discrepancies.
• Be proactive in recommendations for improving inventory health, operational processes, communication with partners, reporting metrics, etc.

DTC Order Management:

• Lead fulfillment error resolution – work with customer service team to ensure on time shipments to DTC customers with minimal errors.
• Own inventory management and transfers at DTC 3PL warehouses ensuring minimal OOS – communicate cross-functionally with wider team on risk areas weekly.

Purchase Order and Freight Booking:

• Assist the Supply Chain Senior Manager in planning and booking freight for international Purchase Orders from our suppliers.
• Manage inbound freight logistics and landed costs application process.
• Support domestic assembly process and internal transfers.
• Coordinate/arrange donation orders, and wholesale requests as needed.
• Assist in New Item/Vendor setups with prospective partners.
• Work cross-departmentally on a daily basis to set clear expectations of resources and project needs for upcoming programs.
• Other special projects as assigned (based on experience, knowledge, and interests).

CHARACTERISTICS

The ideal candidate is hands-on, a creative problem solver, and has organization at top of mind.

• Insanely organized. You have a meticulous eye for details and data integrity.
• Creative problem solver. Loves taking on challenges with a fresh perspective and a detective mindset.
• Process lover. Glued to ensuring each step of your task is fully complete and all parties are up to date.
• Bright and Curious. Hungry to learn and take on more responsibility as the company grows.
• Collaborative. Works well with teams and can listen while sharing a strong data-driven point of view.
• Flexible. You have the ability to deal with ambiguity and complexity in a fast paced start-up environment.
• Self-starter: Task-oriented who stays calm under pressure and proactively takes on big ideas and projects to drive meaningful change.

QUALIFICATIONS

• 2-3 years of experience working in logistics, inventory planning, fulfillment, or similar role.
• Bachelor’s degree (BA, Supply Chain Management) or equivalent practical experience.
• High level of use of MS Excel/Google Sheets.
• Experience with FulFil or another WMS/ERP systems a plus.
• Time management skills and the ability to prioritize various work-streams.
• Excellent communication skills and ability to work cross-functionally.
• Working knowledge of OMS/ERP systems (Netsuite, SAP, Fulfil.io, SPS, etc.).
• Experience in fast paced CPG and/or retail distribution a plus.
• Experience with Amazon FBA (seller central) a plus.
• Individuals with strong analytical skills, an ability to manage multiple vastly different projects and think big & little-picture as a cohesive brand will be strong fits for this role that promises to present critical business challenges on a daily basis.

Cora offers competitive salary and benefits, unlimited PTO, an amazing team, and a world-changing mission.

To be considered for this opportunity you must be documented to work in the United States. Please send a cover letter along with resume to be considered.

Seniority level

Entry level

Employment type

Full-time

Job function

Management and Manufacturing

Industries

Wellness and Fitness Services and Manufacturing