Operations & AI Enablement Manager

rb; Minneapolis (MN); On-site; USD 114,000 - 171,000; Full time

Job summary

The Federal Reserve Bank of Minneapolis is seeking an Operations Support Manager within the SRC Division to lead the administrative professionals supporting multiple business lines in Minneapolis.

You will report to an assistant vice president and oversee the Business Technology Services team and the Stress Testing Operations team, guiding strategic planning, automation efforts, and the responsible management of staff and projects across complex initiatives.

Qualifications

• Bachelor's degree with progression of responsibilities and staff supervision.
• Eight+ years of related professional experience with leadership and management responsibilities.
• Strong oral and written communication, leadership, and proficiency with standard business software.

Responsibilities

• Directs and coordinates division's technology-driven activities related to analytics, operations, application support, and automation.
• Manages a team of business analysts to support SRC's operations, including information security, records management, onboarding, and portfolio management.
• Provides administrative leadership to indirect reports on the Stress Testing National Program.
• Leads adoption of AI tools and practical AI implementations to extend SRC's reach.
• Supports strategic planning to achieve business objectives and develops/maintains strategic plans and tools.
• Acts as project leader and facilitates team efforts on complex System and local projects.
• Communicates and collaborates across System resources to resolve complex issues.
• Offers high-level expertise on project, program, product management and technology issues.
• Drives change and process improvements and manages staffing, hiring, retention, and performance matters.
• Travel to periodic System meetings and conferences.

Skills

Leadership

Communication

Project management

Strategic planning

Staff supervision

Education

Bachelor's degree in related fields

Graduate degree preferred

Tools

MS Office Suite

Job description

The Federal Reserve Bank of Minneapolis is seeking an Operations Support Manager within the SRC Division to lead the administrative professionals supporting multiple business lines in Minneapolis.

You will report to an assistant vice president and oversee the Business Technology Services team and the Stress Testing Operations team, guiding strategic planning, automation efforts, and the responsible management of staff and projects across complex initiatives.