Operations Administrator - Office Support & Processes

Pace; Chicago (IL); On-site; USD 44,000 - 90,000; Full time

Job summary

Pace, the Suburban Bus Division of the Regional Transportation Authority, is seeking an Operations Administrator in Illinois to support Regional Manager, Division Manager, and divisional staff with administrative duties including typing, filing, scanning, and file maintenance. This on-site role requires strong computer skills and confidentiality.

Key responsibilities include handling customer complaints via CAF, acting as insurance liaison for bargained-for and admin personnel, coordinating

Qualifications

• High school diploma or equivalency required; Bachelor's degree preferred.
• At least 3 years of progressively responsible administrative experience.
• Strong computer skills with Microsoft Office (Outlook, Word, Excel).
• Excellent typing speed and accuracy; strong organizational and math skills; good verbal and written communication; confidentiality.
• Ability to maintain professional composure in challenging situations.

Responsibilities

• Researching and coordinating customer complaints through the CAF system.
• Acts as insurance liaison for bargained-for and admin personnel.
• Coordinating bargained-for uniform allotments; backup for Payroll; assist Safety as needed.
• Performing other duties as assigned or required.

Skills

Microsoft Office

Outlook

Word

Excel

Typing

Organizational skills

Math skills

Verbal communication

Written communication

Confidentiality

Education

High school diploma

Bachelor's degree in Business or related field

Tools

CAF system

Job description

Pace, the Suburban Bus Division of the Regional Transportation Authority, is seeking an Operations Administrator in Illinois to support Regional Manager, Division Manager, and divisional staff with administrative duties including typing, filing, scanning, and file maintenance. This on-site role requires strong computer skills and confidentiality.

Key responsibilities include handling customer complaints via CAF, acting as insurance liaison for bargained-for and admin personnel, coordinating