Operations Administrator III

Pace; Chicago (IL); On-site; USD 44,000 - 90,000; Full time

Job summary

Pace, the Suburban Bus Division of the Regional Transportation Authority, is seeking an Operations Administrator in Illinois to support Regional Manager, Division Manager, and divisional staff with administrative duties including typing, filing, scanning, and file maintenance. This on-site role requires strong computer skills and confidentiality.

Key responsibilities include handling customer complaints via CAF, acting as insurance liaison for bargained-for and admin personnel, coordinating

Qualifications

• High school diploma or equivalency required; Bachelor's degree preferred.
• At least 3 years of progressively responsible administrative experience.
• Strong computer skills with Microsoft Office (Outlook, Word, Excel).
• Excellent typing speed and accuracy; strong organizational and math skills; good verbal and written communication; confidentiality.
• Ability to maintain professional composure in challenging situations.

Responsibilities

• Researching and coordinating customer complaints through the CAF system.
• Acts as insurance liaison for bargained-for and admin personnel.
• Coordinating bargained-for uniform allotments; backup for Payroll; assist Safety as needed.
• Performing other duties as assigned or required.

Skills

Microsoft Office

Outlook

Word

Excel

Typing

Organizational skills

Math skills

Verbal communication

Written communication

Confidentiality

Education

High school diploma

Bachelor's degree in Business or related field

Tools

CAF system

Job description

Job Description

Under the direction of the Division Manager or designee, the Operations Administrator provides administrative assistance to Regional Manager, Division Manager, and other divisional staff, including typing, filing, scanning, copying, and file maintenance.

Essential functions include:

• Researching and coordinating customer complaints through the CAF system;
• Acts as insurance liaison for bargained-for and admin personnel;
• Coordinating bargained-for uniform allotments; and serves as backup for Payroll and assists Safety as needed.
• Performing other duties as assigned or required.

Qualifications

• Education: Must have at minimum a high school diploma or equivalency. Bachelor's degree in Business or a related field preferred.
• Experience: Must have three (3) or more years' progressively responsible experience in an administrative role with a good work record.
• Proficiencies: Must demonstrate strong computer skills with proficiency in Microsoft Office programs including Outlook, Word, and Excel.
• Must exhibit strong typing skills including speed and accuracy. Must exhibit excellent organizational and math skills, above average verbal and written communication skills, and the ability to maintain confidentiality.
• Must be able to maintain professional composure when confronted with difficult situations; and make quick and accurate decisions.

Physical Requirements

This role requires sitting for extended periods, typing on a computer, and attending meetings.

Working Conditions

This position is based in an office setting, with standard office equipment, including a computer, phone, and desk space. This position is not eligible for a hybrid work schedule or remote work.

Salary

N6 Full Salary Range: $44,057 - $90,374

Salary Midpoint: $67,216

Anticipated Starting Salary Range: $55,636 - $67,216

Pace provides full pay ranges so candidates can consider their long-term growth potential.

About Us

Pace, the Suburban Bus Division of the Regional Transportation Authority ("Pace"), was established to aid and assist public transportation in the six-county northeastern Illinois area consisting of Cook, DuPage, Kane, Lake, McHenry, and Will Counties.

Equal Opportunity Employer

As an equal opportunity employer, Pace seeks to employ qualified personnel in all job classifications and to provide equal opportunities in a manner that will not discriminate against any person because of actual or perceived race, color, religion, sex, age, national origin, ancestry, pregnancy, marital or civil union status, citizenship status, disability, military or veteran status, sexual orientation, gender identity or expression, order of protection status, childbirth, medical conditions related to pregnancy or childbirth, genetic information, or any other protected characteristic defined under applicable law.

Thank you for your interest in Pace. If you are having difficulty completing this application or require other assistance, please contact Devlin Collins at [e-mail].

Location

9889 S Industrial Dr, Bridgeview, IL, 60455, US (On-site)

Job Schedule

Full time