Operations Administrator

ADP, Inc.; Mankato (MN); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

401(k) with company match

Paid time off (PTO, holidays)

Professional development

Team culture

Work-life balance

Employee recognition

Job summary

Atwood Management, a locally owned property management organization in Minnesota, seeks an Operations Administrator to support the Operations Department across Rental and Community Association Management. The role owns recurring administrative processes including licenses, registrations, inspections, notices, renewals, documentation, and records management to keep portfolios organized and compliant.

You will assist Property and CA Managers to focus on properties, residents, and performance

Qualifications

• Exceptional organization and attention to detail.
• Ability to manage multiple recurring deadlines and procedures.
• Comfort working independently within established procedures.
• Strong written and verbal communication skills.
• Willingness to learn new technology, systems, and admin requirements.
• Maintain accurate, organized records and documentation.
• Ability to escalate routine issues when needed.

Responsibilities

• Track licenses, registrations, inspections, renewals, filings, notices, and other recurring deadlines.
• Prepare, process, submit, and maintain routine property and association documentation.
• Coordinate licensing, inspections, utility accounts, lease renewals, and notices.
• Support administrative processes related to evictions and compliance requirements.
• Maintain resident, homeowner, property, and community records.
• Process homeowner registrations, ownership changes, filings, and association documents.
• Support board packet preparation and governance document records.
• Maintain organized electronic files, calendars, checklists, templates, and workflows.
• Monitor open items through completion and identify overdue requirements.
• Coordinate with Accounting, Field Services and other departments.
• Assist leadership with administrative projects and process improvement.
• Use technology, automation, and AI to improve accuracy and efficiency.

Skills

Organization

Detail-oriented

Multitasking

Communication

Adaptability

Record keeping

Problem solving

Process mindset

Job description

Atwood Management is a locally owned, people-focused property management organization serving rental properties and community associations throughout Minnesota. We believe strong property management depends not only on great relationships, but also on the reliable systems, processes, and administrative support behind them.

Our core values guide how we work every day: innovation, collaboration, accountability, respect, and excellence.

About the Role

The Operations Administrator serves as a central administrative resource for Atwood Management’s Operations Department, supporting both Rental Management and Community Association Management.

This role owns the recurring administrative processes that keep our portfolios organized and moving forward—from licenses, registrations, inspections, notices, and renewals to documentation, records management, and compliance tracking.

By taking ownership of these process-driven responsibilities, the Operations Administrator allows Property Managers and Community Association Managers to focus on managing properties, communities, clients, residents, homeowners, and performance outcomes.

What You’ll Do

• Track licenses, registrations, inspections, renewals, filings, notices, and other recurring deadlines
• Prepare, process, submit, and maintain routine property and association documentation
• Coordinate rental licensing, municipal inspections, utility accounts, lease renewal documentation, and approved resident notices
• Support administrative processes related to evictions and other compliance requirements
• Maintain resident, homeowner, property, and community association records
• Process homeowner registrations, ownership changes, association filings, and standard association documentation
• Support board packet preparation, governing-document records, and approved association correspondence
• Maintain organized electronic files, calendars, checklists, templates, and administrative workflows
• Monitor open items through completion and proactively identify missing or overdue requirements
• Coordinate documentation and information with Accounting, Field Services, and other departments
• Assist Operations leadership with administrative projects and process improvement
• Use technology, automation, and AI appropriately to improve accuracy, consistency, and efficiency

What You’ll Bring

• Exceptional organization and attention to detail
• Strong follow-through and the ability to manage multiple recurring deadlines at once
• Comfort working independently within established procedures and processes
• Strong written and verbal communication skills
• Confidence learning new technology, systems, and administrative requirements
• Ability to maintain accurate, organized records and documentation
• Sound judgment in recognizing when a routine process requires escalation or management input
• Professionalism when communicating with residents, homeowners, municipalities, vendors, and coworkers
• A process-oriented mindset and motivation to create order, consistency, and reliable systems

Property management, community association management, real estate, compliance, or administrative experience is a plus but not required.

What We Offer

We believe great work deserves great support. That’s why we offer:

• Benefits: Medical, dental, vision, basic life, long-term disability, and a variety of voluntary benefit options (HSA/FSA, legal, accident, critical illness, and pet wellness).
• 401(k) with Company Match: Plan for your future with confidence.
• Paid Time Off: Generous PTO/ESST, vacation, and holiday pay.
• Professional Development: Ongoing learning opportunities and room to grow.
• Team Culture: A supportive workplace guided by our core values—innovation, collaboration, accountability, respect, and excellence.
• Work-Life Balance: We respect boundaries and value your time.
• Employee Recognition: We celebrate wins, big and small, and the people who make them happen.