Operations Administrator

NXT Recruitment LTD; Kentucky; On-site; USD 32,000 - 52,000; Full time

Job summary

NXT Recruitment is seeking a Temporary Operations Administrator to join a busy Operations team during a period of operational transition. You will help ensure accurate data entry, documentation, and smooth day-to-day operations in a fast-paced environment.

The role emphasizes attention to detail, professional communication with customers and colleagues, and a flexible, collaborative approach to workload management as key contributors to the team's success.

Qualifications

• Previous administration experience is desirable.
• Excellent attention to detail and a high level of accuracy.
• Confident using Microsoft Office packages, including Excel, Word and Outlook.
• Good communication skills and a professional telephone manner.
• A customer-focused approach with the ability to build positive relationships.
• Able to multitask and prioritise workloads in a busy environment.
• Flexible and supportive attitude towards colleagues.

Responsibilities

• Accurately record and update jobs on internal systems, ensuring documentation is complete.
• Book in deliveries and collections with precise information.
• Liaise with customers, providing professional and helpful communication.
• Maintain detailed records of customer interactions and actions taken.
• Update departmental KPI information to support smooth operations.
• Work collaboratively with other departments.
• Provide general administrative support including scanning, filing and data entry.
• Follow health and safety requirements and site rules.

Skills

Attention to detail

Microsoft Office (Excel, Word, Outlook

Communication skills

Customer-focused

Multitasking

Team collaboration

Flexibility

Administrative experience

Tools

Excel

Word

Outlook

Job description

NXT Recruitment are delighted to be supporting our client with the recruitment of a Temporary Operations Administrator to join their busy Operations team during a period of operational transition.

This is a great opportunity for an organised and reliable administrator who enjoys a fast-paced environment, has excellent attention to detail and is confident communicating with customers and colleagues. You’ll play an important role in supporting the day-to‑day running of operations.

What you’ll be doing

• Accurately record and update jobs on internal systems, ensuring all documentation is completed, including Proof of Deliveries (PODs) and Consignment Notes.
• Book in deliveries and collections, entering information accurately and in line with company processes.
• Liaise with customers where appropriate, providing professional and helpful communication.
• Maintain detailed records of customer interactions and actions taken.
• Update departmental KPI information to support the smooth running of the Operations team.
• Work collaboratively with other departments.
• Provide general administrative and office support, including scanning, filing, document management and data entry.
• Follow company procedures, health and safety requirements and site rules.
• Support the wider team with any other duties relevant to the role.

What we’re looking for

• Previous administration experience is desirable.
• Excellent attention to detail and a high level of accuracy.
• Confident using Microsoft Office packages, including Excel, Word and Outlook.
• Good communication skills and a professional telephone manner.
• A customer-focused approach with the ability to build positive working relationships.
• Able to multitask and prioritise workloads in a busy environment.
• A flexible approach to work and a willingness to support colleagues.
• A positive, reliable and team-focused attitude.

What’s in it for you?

• A varied administrative role with a supportive team.
• The chance to develop your skills and make a real contribution during an important period of operational change.