Operations Administrative Specialist

FirstEnergy; Erie (Erie County); On-site; USD 42,000 - 66,000; Full time

Job summary

FirstEnergy is seeking an Administrative Support Specialist to provide comprehensive clerical and operational support for substation and field operations in Erie, PA. This on-site role will coordinate timekeeping, payroll data, procurement, and reporting to enable efficient business workflows.

You will collaborate with HR, payroll, and vendors, process invoices, manage travel logistics, and support month-end accruals and general office tasks.

Qualifications

• Demonstrated ability to deliver quality, accurate work within deadlines.
• Ability to work in a fast-paced environment.
• Knowledge of payroll, timekeeping, accounting, procurement, and administrative processes.
• Strong organizational, communication, and customer service skills.
• Proficiency with Microsoft Office and enterprise systems.
• Ability to maintain confidential information.

Responsibilities

• Provide administrative and clerical support for substation, relay, and underground network operations.
• Serve as primary contact for employees, supervisors, vendors, HR, and payroll.
• Review and process employee timekeeping records for payroll.
• Transfer and validate labor and payroll information between systems.
• Maintain attendance and workforce rosters per agreements.
• Generate and analyze reports on attendance and labor utilization.
• Process invoices and purchase documentation, ensuring proper cost allocation.
• Create and manage purchase requisitions and orders for goods/services.
• Coordinate office operations, filing, mail, and records retention.
• Arrange travel and training logistics for employees.
• Process reimbursements and expense documentation.
• Reconcile purchasing card transactions and assist month-end accruals.
• Support scheduling, departmental meetings, and customer appointments.
• Assist storm restoration staffing and emergency response efforts.
• Support special projects and data gathering for management.

Skills

Payroll knowledge

Timekeeping

Accounting

Procurement

MS Office

Enterprise systems

Communication

Education

High school diploma or GED

Job description

FirstEnergy is seeking an Administrative Support Specialist to provide comprehensive clerical and operational support for substation and field operations in Erie, PA. This on-site role will coordinate timekeeping, payroll data, procurement, and reporting to enable efficient business workflows.

You will collaborate with HR, payroll, and vendors, process invoices, manage travel logistics, and support month-end accruals and general office tasks.