Operations Administrative Specialist

Matanuska-Susitna Borough; Alaska; On-site; USD 52,000 - 64,000; Full time

Job summary

Matanuska-Susitna Borough is seeking an administrative and customer service professional to support assigned Borough operations. The role emphasizes accuracy, timeliness, and courteous service in line with Borough policies and values.

Responsibilities include calendar management, invoicing, records, correspondence, data entry, front desk duties, and coordinating meetings. A valid Alaska driver’s license and pre-employment background check are required.

Qualifications

• High School diploma or equivalent.
• Three (3) years of experience in a similar position.
• Experience directly related to the work preferred; office/clerical, scheduling, customer service.
• Skills include writing, correspondence, data entry, and answering phones.
• Valid Alaska driver’s license if driving duties apply.
• Notary Public Commission within six months if required.
• Pre-employment background check required.
• Completion of ICS IIS 700 within 90 days of hire.

Responsibilities

• Accounts Receivable: collects monies, deposits, balances.
• Calendar: maintains appointment/event calendars.
• Correspondence: drafts and distributes varied materials; prepares presentations.
• Customer Service: manages customer needs and feedback.
• Data Entry: inputs and verifies data in databases.
• Mail: handles incoming mail and categorization.
• Meetings: prepares materials and minutes; acts as secretary.
• Phones: screens calls; schedules and redirects as needed.
• Process Invoices/Billing: prepares documents, purchases, and billing.
• Records: maintains files and responds to public records requests.
• Supplies: monitors departmental supplies and purchases.
• Tracking: gathers and verifies information; compiles data.
• Travel: coordinates travel for meetings and trainings.
• Website: may update work unit webpage.
• Work Unit Liaison: coordinates with internal/external contacts.
• Performs related work as required.

Skills

Customer Service

Data Entry

Scheduling

Organization

Receptionist/front desk

Speaking/writing

Professional correspondence

Office/clerical experience

answering phones

Education

High School diploma or equivalent

Job description

Matanuska-Susitna Borough is seeking an administrative and customer service professional to support assigned Borough operations. The role emphasizes accuracy, timeliness, and courteous service in line with Borough policies and values.

Responsibilities include calendar management, invoicing, records, correspondence, data entry, front desk duties, and coordinating meetings. A valid Alaska driver’s license and pre-employment background check are required.