Operations & Administrative Lead

Rio Metro; Albuquerque, Northern (NM, KY); Hybrid; USD 42,000 - 62,000; Full time

Job summary

Workforce Connection of Central New Mexico (WCCNM) is seeking an Operations and Administrative Manager to oversee daily administrative and operational functions. You will support leadership, staff, partners, and initiatives through coordination of communications, meetings, reporting, and documentation.

The role emphasizes process improvement, vendor coordination, and internal collaboration across departments to ensure efficient operations and excellent service delivery.

Qualifications

• Associate Degree in Business Administration, Public Administration, Office Management, Communications, or a related field; Bachelor’s Degree preferred.
• Three (3) years of progressively responsible experience in office management, administrative management, operations support, or a related field.
• Previous supervisory experience preferred.
• Experience coordinating meetings, communications, reporting, and organizational operations.
• Proficiency in Microsoft Office Suite, including Word, Excel, Outlook, Teams, Canva and reporting tools.

Responsibilities

• Oversee day-to-day office operations and administrative functions.
• Develop administrative procedures, office practices, and organizational systems.
• Coordinate internal meetings, partner meetings, collaboration meetings, and special project meetings.
• Prepare agendas, meeting materials, presentations, and supporting documentation.
• Maintain meeting records, action items, and follow-up communications.
• Oversee administrative reporting processes and organizational recordkeeping.
• Assist with invoice processing, contract administration, procurement documentation, and budget tracking.
• Support outreach events, workforce initiatives, and community engagement activities.

Skills

Office management

Supervisory experience

Communication skills

Organizational skills

Reporting and documentation

Confidentiality

Independent work

Microsoft Office proficiency

Education

Associate Degree in Business Administration, Public Administration, Office Management, Communications, or a related field; Bachelor’s Degree preferred

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Microsoft Teams

Canva

Reporting tools

Job description

Workforce Connection of Central New Mexico (WCCNM) is seeking an Operations and Administrative Manager to oversee daily administrative and operational functions. You will support leadership, staff, partners, and initiatives through coordination of communications, meetings, reporting, and documentation.

The role emphasizes process improvement, vendor coordination, and internal collaboration across departments to ensure efficient operations and excellent service delivery.