Operations Manager

Somosunpueblounido; Santa Fe (NM); On-site; USD 55,000 - 75,000; Full time

Job summary

A nonprofit organization in New Mexico is seeking an Operations Manager to support its mission-driven work. This role involves managing HR, ensuring compliance, and overseeing daily operations to create a supportive environment for staff and volunteers. The ideal candidate has at least 3 years of relevant experience, strong organizational skills, and a commitment to equity and inclusion, and will enjoy a competitive salary with full-time benefits over a 32-hour workweek.

Qualifications

• Minimum 3 years of relevant experience in nonprofit operations, human resources, or administration.
• Knowledge of HR best practices, employment law, and nonprofit compliance requirements.
• Strong organizational, interpersonal, and communication skills.
• Commitment to equity, inclusion, and staff well-being.
• Familiarity with Microsoft Office, QuickBooks, Clockify, Every Action; HR software is a plus.
• Salary range is competitive and commensurate with experience.
• 32-hour workweek with full-time benefits.

Responsibilities

• Administer and regularly update personnel policies and protocols.
• Coordinate recruitment, onboarding, and offboarding processes.
• Manage benefits tracking in collaboration with external vendors.
• Ensure compliance with federal and local labor laws and foster inclusive culture.
• Maintain organizational systems for scheduling, communications, and file storage.
• Oversee office infrastructure and vendor contracts across five counties.
• Support technology coordination and cybersecurity practices.
• Lead internal reporting and communication systems.

Skills

Organizational skills

Interpersonal skills

Communication skills

Commitment to equity and inclusion

Compliance

Tools

Microsoft Office Suite

QuickBooks

HR software

Every Action

HR software

Job description

Organizational Overview

Somos Un Pueblo Unido (Somos) is a statewide mission-driven racial and economic justice non-profit organization dedicated to organizing immigrant families and low-wage workers across eight counties in New Mexico. Our work focuses on building long-term community power, protecting rights, improving economic conditions, and strengthening communities. We employ a range of strategies, including direct action, community education, leadership development, litigation, grassroots policy and legislative advocacy, community-based research, and civic engagement.

We are seeking a values-aligned Operations Manager to support a healthy and effective workplace that sustains our growing team and mission.

Position Summary

The Operations Manager is a key member of the leadership team responsible for ensuring organizational systems, internal policies, and day-to-day operations reflect our mission and values. This position leads human resources, supports compliance, and manages certain internal operations to create a supportive environment for staff, contractors, and volunteers.

Key Responsibilities

Human Resources

• Administer and regularly update personnel policies and protocols
• Coordinate recruitment, onboarding, and offboarding processes
• Manage benefits tracking in collaboration with external vendors
• Support Directors with evaluations, work plans, and personnel support
• Lead staff training on internal policies, including workplace safety and harassment prevention
• Ensure compliance with federal and local labor laws and support an inclusive work culture

Operations & Administration

• Maintain and update organizational systems for scheduling, communications, digital file storage, and project management
• Oversee office infrastructure in five counties, including vendor contracts, supply management, equipment purchasing, and repairs.
• Support technology coordination, including cybersecurity protocols, accounts, and platforms
• Lead internal communication and reporting systems to ensure alignment, efficiency, and documentation

Compliance & Organizational Support

• Maintain records and documentation to support government reporting
• Support coordination of staff training, retreats, and organizational events

Qualifications

• Minimum 3 years of relevant experience in nonprofit operations, human resources, or administration
• Knowledge of HR best practices, employment law, and nonprofit compliance requirements
• Strong organizational, interpersonal, and communication skills
• Commitment to equity, inclusion, and staff well-being
• Familiarity with Microsoft Office Suite, QuickBooks, Clockify, Every Action, HR software is a plus
• Salary range: competitive, commensurate with experience and qualifications
• 32-hour workweek with full-time benefits

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