Operations Administrative Coordinator

The Doctors Company; Northern (KY); Hybrid; USD 45,000 - 55,000; Full time

Job summary

TDCS Specialty Underwriters, Inc. (TDCSU) in Unionville, CT is seeking an Operations Administrative Coordinator to support the expansion of its professional liability business.

This hybrid role handles submissions, credentialing, and loss runs under supervision. You will manage the submissions mailbox, credentialing processes, and loss run requests, while supporting renewal notices and notices of cancellation in coordination with Finance and Underwriting teams.

Qualifications

• Strong service orientation and commitment to help clients and brokers.
• Excellent organization with strong attention to detail.
• Ability to learn quickly and work collaboratively with underwriters.

Responsibilities

• Submission Registration – manage submissions mailbox within timeframes and guidelines.
• Credentialing Fulfillment – handle credentialing mailbox with documented guidelines.
• Loss Runs Fulfillment – process loss runs within established workflows.
• Support renewal notices in compliance with state regulations.
• Process Notice of Cancellation/Nonrenewal requests with Finance and Underwriting.
• Assist premium finance notices and maintain broker communications.

Skills

Strong service orientation

Extremely organized

Attention to detail

Problem solving

Ability to learn quickly

Team collaboration

Tools

Excel

Word

Windows OS

Job description

TDC Specialty Underwriters, Inc. (TDCSU) serves as the Excess & Surplus lines specialist withinTDC Group, focused on providing specialty insurance capabilities and related services to the rapidly evolving healthcare industry. We design liability solutions for a variety of healthcare organizations and professionals, including hospitals, physicians, physician groups, medical and long-term care facilities, managed care organizations, and life sciences organizations. As part of TDC Group, our affiliated writingcompanies,TDC Specialty Insurance Company and TDC National Assurance Company,are rated A (Excellent) by AM Best Company.

TDCSU is currently seeking Operations Administrative Coordinator to support the expansion of its professional liability business. This is a hybrid opportunity located in Unionville, CT.

Responsibilities:
Working under the supervision of the Submissions Specialist Supervisor, the Operations Administrative Coordinator is expected to:

• Submission Registration – manage the submissions mailbox within established timeframes and utilize established guidelines and workflows for new business and renewals.
• Credentialing Fulfillment – manage the credentialing mailbox within established timeframes and utilize documented coverage and loss verification guidelines and workflows.
• Loss Runs Fulfillment – manage the loss runs mailbox within established timeframes and utilize established guidelines and workflows.
• Support the renewal notice process within established timeframes maintaining compliance with documented state regulations.
• Process Notice of Cancellation and Nonrenewal requests from the Finance department and Underwriting community.
• Support the premium finance notice workflow, including communication with premium finance companies and brokers.
• Possesses strong working knowledge of TDCSU products and corresponding product appetites in order to respond to varying requests swiftly and accurately.
• Partners with underwriter(s) to assure broker experiences with TDCSU result in a high level of satisfaction

TDCSU is also seeking candidates with a desire to contribute to a collaborative, motivated and professionally ambitious work environment.

Preferred Candidates:
Essential to success in this position are the following talents and skills:

• Strong service orientation
• Resourceful in resolving issues
• Extremely organized
• Strong attention to detail
• Engenders confidence and trust with underwriters and other support staff
• Willingness to learn
• Owns work and takes responsibility for same
• Can operate with minimal supervision yet knows when to seek guidance or approval

Requirements:
Some specialty lines submissions/underwriting assistant experience is desired, but not required
Proficiency with Excel, Word and demonstrated aptitude with Windows based operating systems

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.