Responsibilities Include But Not Limited To
- Review and analyze incoming transactions and related information for completeness accuracy and quality.
- Excess Casualty new business submissions, renewal submissions and endorsements processing including rating, policy construction and assembly in a timely and accurate manner.
- Regularly reviews and adheres to department processing guidelines and procedures to ensure accuracy including recommended changes/enhancements.
- Manage underwriting relationships with timely responses relative to service inquiries.
- Maintain all correspondence activity with internal and external customers including daily diaries on pending transactions.
- Compliance with state rules and regulations relative to cancellations and reinstatements.
- Gathering and analyze underwriting information including experience reports, final audits, loss control reports, financial reports, loss runs, MVRs, and FEINs.
- Ability to manage internal report updates based on manager discretion.
- Participates in peer review and quality control for team(s) as needed.
- Special projects, including participation of Home Office projects, as needed.
Qualifications, Education & Experience
- Bachelor’s degree or relevant work experience required.
- Proficient in MS Office, with exceptional skills in Microsoft Excel. ImageRight experience a plus.
Knowledge, Skills & Competencies
- Strong understanding of the Excess Casualty Product.
- Strong desk management, written and verbal communication skills.
- Strong comfort level with developing rapport with business partners, underwriters, agents and co-workers by phone, email or in person.
- Ability to prioritize competing demands and requests to complete work within required time constraints with a high volume of work.
- Demonstrate strong analytical skills and mathematical aptitude.
- Proficiency in using online reference manuals and multiple electronic systems.
- The ability to work in a team environment and handle multiple deadlines with ease.
- Self-starter that is energized by independent learning and research.
- Review and provide feedback on quality review of other team members to management based on required checklist.