Operations & Administrative Assistant - Hybrid + Growth Path

RPS Marketing; Mountlake Terrace, Northern (WA, KY); Hybrid; USD 40,000 - 48,000; Full time

Benefits offered by this job

In office/home office hybrid schedule

Competitive pay

Paid vacation and holidays

Health benefits (if applicable)

Retirement plan (if applicable)

On-the-job training

Career advancement opportunities

Collaborative team environment

Job summary

RPS Marketing is seeking an Entry-Level Operations & Administrative Assistant in Mountlake Terrace, WA. The role supports sales and operations, covering e-commerce operations, customer support, inventory management, and manufacturer relationships.

You will work across teams, learn quickly, and take initiative in a fast-paced environment. The position includes handling phone calls and basic warranty/product support, with growth into operations, account management, or sales support.

Qualifications

• High school diploma or equivalent required; associate or bachelor’s degree is a plus.
• Strong organizational skills and attention to detail.
• Excellent verbal and written communication skills.

Responsibilities

• Provide flexible support across multiple departments, stepping in wherever help is needed.
• Assist with order processing, tracking, and follow‑up.
• Coordinate with manufacturers, customers, and internal team members.
• Maintain spreadsheets, reports, and customer records.
• Help monitor inventory, pricing, and product information.
• Assist with e‑commerce customer requests and operational projects.
• Prepare reports and analyze basic sales and operational data.
• Support customer onboarding and ongoing account maintenance.
• Serve as a primary point of contact for incoming phone calls, including basic warranty and product support inquiries.
• Perform general office and administrative duties as needed.
• Learn new processes independently and proactively identify opportunities to improve workflows.

Skills

Organizational skills

Verbal and written communication

Problem solving

Customer service

Learn quickly / self-starter

Education

High school diploma

Associate or bachelor’s degree a plus

Tools

Microsoft Office

Excel

Job description

RPS Marketing is seeking an Entry-Level Operations & Administrative Assistant in Mountlake Terrace, WA. The role supports sales and operations, covering e-commerce operations, customer support, inventory management, and manufacturer relationships.

You will work across teams, learn quickly, and take initiative in a fast-paced environment. The position includes handling phone calls and basic warranty/product support, with growth into operations, account management, or sales support.