Operations Administrative Assistant

Hyatt Hotels Corporation; Denver (CO); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Free basic Life Insurance

Free basic Short-Term Disability

Vacation/ Sick Days

7 Paid Holidays

Complimentary Room Nights 12 per year

401k Match: 1-3%

ESPP 5% discount

Educational Reimbursement: $1,000/year

Employee Assistance Program

Job summary

Grand Hyatt Denver, part of Hyatt Hotels Corporation, seeks an Operations Administrative Assistant to provide daily administrative and clerical support to hotel operations including Banquets, Event Setup & Services, Housekeeping, Stewarding, Restaurants, and Front Office.

The role involves preparing operational materials, maintaining documentation, organizing department information, and assisting leaders with administrative needs in a fast-paced hotel environment.

Qualifications

• Strong organizational skills and attention to detail.
• Ability to manage multiple tasks and changing priorities in a fast-paced environment.
• Proficiency with Microsoft Outlook, Word, and basic Excel functions.
• Comfortable learning hotel systems, printers, label-making programs, and other technology.
• Strong written and verbal communication skills.
• Ability to accurately follow detailed instructions and identify discrepancies.
• Dependable and able to complete time-sensitive work with limited supervision.
• Previous administrative, hospitality, hotel, restaurant, or operations experience preferred.
• Ability to work collaboratively with multiple departments and levels of leadership.
• Flexible schedule based on the operational needs of the hotel.

Responsibilities

• Provide administrative and clerical support to the hotel’s operational departments.
• Prepare, print, organize, and distribute daily and weekly operational paperwork.
• Prepare and print food and beverage labels, signage, menus, and other materials needed for daily operations and events.
• Prepare detailed work packets for Event Setup & Services teams based on upcoming event requirements.
• Prepare and maintain Housekeeping boards, room assignments, reports, and other daily departmental materials.
• Print and organize Banquet Event Orders (BEOs), function information, event diagrams, and supporting event documentation.
• Assist Banquets, Stewarding, Restaurants, Front Office, Housekeeping, and Event Setup & Services with daily administrative needs.
• Maintain department files, forms, logs, binders, shared folders, and other operational records.
• Assist with data entry and ensure information is complete and accurate.
• Create and update basic Word documents, Excel spreadsheets, email communications, signs, labels, and other operational materials.
• Monitor and respond to Microsoft Outlook email and appropriately communicate information to department leaders.
• Assist with copying, scanning, filing, printing, laminating, and assembling operational materials.
• Maintain office supplies, printed forms, labels, and other resources needed by the operational departments.
• Help ensure information and materials are prepared accurately and available to teams by established deadlines.
• Communicate with operational leaders to identify upcoming needs and prioritize daily workload.
• Support special projects and additional administrative needs across the Operations division as needed.

Skills

Organizational skills

Attention to detail

Time management

Communication skills

Tools

Microsoft Outlook

Microsoft Word

Excel (basic)

Job description

Close Inclusive Collection Job Postings Notification

\"I believe successful people are the ones who take the initiative to learn, unlearn and relearn. It’s important to constantly challenge your knowledge and step out of your comfort zone.\"

\"I believe successful people are the ones who take the initiative to learn, unlearn and relearn. It’s important to constantly challenge your knowledge and step out of your comfort zone.\"

Peggy Focheux Duval: Director of Learning & Development, France

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

The Operations Administrative Assistant provides daily administrative and clerical support to the hotel’s operational departments, including Banquets, Event Setup & Services, Housekeeping, Stewarding, Restaurants, and Front Office.

This position plays an important role in supporting the day-to-day operation by preparing and distributing operational materials, maintaining accurate documentation, organizing department information, and assisting leaders and colleagues with administrative needs. The ideal candidate is highly organized, detail-oriented, comfortable working with computers, and able to manage multiple daily priorities in a fast-paced hotel environment.

Key Responsibilities

• Provide administrative and clerical support to the hotel’s operational departments.
• Prepare, print, organize, and distribute daily and weekly operational paperwork.
• Prepare and print food and beverage labels, signage, menus, and other materials needed for daily operations and events.
• Prepare detailed work packets for Event Setup & Services teams based on upcoming event requirements.
• Prepare and maintain Housekeeping boards, room assignments, reports, and other daily departmental materials.
• Print and organize Banquet Event Orders (BEOs), function information, event diagrams, and supporting event documentation.
• Assist Banquets, Stewarding, Restaurants, Front Office, Housekeeping, and Event Setup & Services with daily administrative needs.
• Maintain department files, forms, logs, binders, shared folders, and other operational records.
• Assist with data entry and ensure information is complete and accurate.
• Create and update basic Word documents, Excel spreadsheets, email communications, signs, labels, and other operational materials.
• Monitor and respond to Microsoft Outlook email and appropriately communicate information to department leaders.
• Assist with copying, scanning, filing, printing, laminating, and assembling operational materials.
• Maintain office supplies, printed forms, labels, and other resources needed by the operational departments.
• Help ensure information and materials are prepared accurately and available to teams by established deadlines.
• Communicate with operational leaders to identify upcoming needs and prioritize daily workload.
• Support special projects and additional administrative needs across the Operations division as

What success looks like in this role:

A successful Operations Administrative Assistant is organized, proactive, accurate, and dependable. They understand that the details behind the scenes directly impact the success of the operation and take pride in ensuring our teams have the correct information, paperwork, and resources they need to execute each day successfully.

This role is an important connection point across our operational departments and helps create consistency, organization, and efficiency throughout the hotel.

This job description is intended to describe the general nature and level of work performed; it is not an exhaustive list of all duties, responsibilities, or requirements.

Benefits available with this position:

• Free basic Life Insurance after 30 days
• Free basic Short-Term Disability after 30 days
• Eligible to participate in a Flexible Spending Account after 30 days
• Vacation/ Sick Days
• 7 Paid Holidays
• 1 Floating Holiday per calendar year
• Complimentary Room Nights 12 per calendar year after 90 days
• Employee/Friends & Family Rate Room Nights
• Employee may elect to contribute 401k after 30 days
• 401k Match: 1-3% = dollar/dollar, 4-5% = $.50/dollar after 1 year
• Employee Stock Purchase Plan (ESPP) 5% discount
• Contribute to the 529 Education Savings Plan
• Educational Reimbursement: $1,000/per calendar year
• Use of Employee Assistance Program (EAP) Family Bonding Time

The hourly rate for this position is $22.50 /hr.

The position is primarily scheduled during daytime hours but requires flexibility to work evenings, weekends, holidays, and other days as needed. Schedules may vary based on business volume and operational requirements.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it’s career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

Our Values: Empathy / Wellbeing / Respect / Integrity / Experimentation / Inclusion

Grand Hyatt Denver is seeking colleagues with unmatched service.

We care for people so they can be their best.

Qualifications

Strong organizational skills and attention to detail.

Ability to manage multiple tasks and changing priorities in a fast-paced environment.

Proficiency with Microsoft Outlook, Word, and basic Excel functions.

Comfortable learning hotel systems, printers, label-making programs, and other technology.

Strong written and verbal communication skills.

Ability to accurately follow detailed instructions and identify discrepancies.

Dependable and able to complete time-sensitive work with limited supervision.

Previous administrative, hospitality, hotel, restaurant, banquet, or operations experience preferred.

Ability to work collaboratively with multiple departments and levels of leadership.

Flexible schedule based on the operational needs of the hotel.

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