Operations Administration Specialist

Nyc-Housing-Authority; New York (NY); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Medical coverage plans

Deferred compensation plans

NYCERS defined pension plan

Job summary

NYCHA in New York City seeks a Clerical Associate to create, track and maintain reports, coordinate repairs, and support the Neighborhood Administrator portfolio. The role involves collaboration with Operations staff, residents, and multiple trade schedules to ensure timely completion of work orders.

Minimum qualifications include a four-year high school diploma or equivalent and one year of clerical experience, plus keyboard typing of at least 100 keystrokes per minute.

Qualifications

• A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and one year of satisfactory clerical experience.
• Keyboard familiarity with the ability to type at a minimum of 100 key strokes (20 words) per minute.

Responsibilities

• Create, track and maintain comprehensive reports; analyze and prepare reports for Operations' employees; perform data research.
• Work in collaboration with the Property Development Staff in the delivery of services citywide; prepare statistical and descriptive reports, correspondence and administrative reports.
• Coordinate with residents to schedule all required repair work and follow up as needed.
• Assist with requesting and responding with prescribed guidelines; coordinate the completion of repairs and ensure the completed work orders to the development for close out.
• Assist with the scheduling of multiple trade work sequentially to make all work order dates in close date range of each other to ensure timely completion of entire repair.
• Organize and plan meetings to include: prepare meeting agendas and scheduling.
• Create and maintain office files.
• Work with all levels of Authority personnel to resolve issues related assigned Neighborhood Administrator portfolio.
• Perform related duties.
• May require going in the field to assist the Neighborhood Administrator on special assignments.

Skills

Typing 100 wpm

Education

High school diploma or equivalent

Job description

NYCHA in New York City seeks a Clerical Associate to create, track and maintain reports, coordinate repairs, and support the Neighborhood Administrator portfolio. The role involves collaboration with Operations staff, residents, and multiple trade schedules to ensure timely completion of work orders.

Minimum qualifications include a four-year high school diploma or equivalent and one year of clerical experience, plus keyboard typing of at least 100 keystrokes per minute.