Operations Admin Support — Rotating Shifts (Weekends)

Final Mile; Twinsburg (OH); On-site; USD 21,000 - 30,000; Full time

Job summary

Final Mile is seeking an Administrative Support I to assist multiple managers with clerical duties, route monitoring, and onboarding documents for inexperienced drivers.

The role requires strong multitasking and a friendly demeanor; candidates should have a high school diploma, proficiency in Microsoft Office, and prior customer service experience. Evening and weekend availability may be required.

Qualifications

• High school diploma or equivalent; post-high school education a plus.
• Proficient in Microsoft Word, Excel, and email handling.
• Prior customer service experience preferred; strong communication skills.

Responsibilities

• Answer inbound phone calls and respond to emails promptly.
• Assemble and audit route paperwork for the next day.
• Monitor delivery routes and assist drivers as needed.
• Process daily working orders and update status with the Logistics Coordinator.
• Maintain professional demeanor and effective customer service.
• File documents and manage clerical duties in a fast-paced office.

Skills

Customer service

Detail oriented

Organizational skills

Time management

Professional phone skills

Multitasking

Education

High school diploma

Tools

Microsoft Office

Job description

Final Mile is seeking an Administrative Support I to assist multiple managers with clerical duties, route monitoring, and onboarding documents for inexperienced drivers.

The role requires strong multitasking and a friendly demeanor; candidates should have a high school diploma, proficiency in Microsoft Office, and prior customer service experience. Evening and weekend availability may be required.