Operations Admin II - Frontline Support & Data Ops

FedEx Corporation; Morgantown (WV); On-site; USD 17,000 - 21,000; Part time

Job summary

FedEx Corporation in Morgantown, WV is seeking a part-time clerical associate to support hub and station operations. You will perform data entry, records management and customer service duties while ensuring timely handling of packages and inquiries.

You will work Monday through Friday from 12:00 to 17:00, with a focus on accuracy, timely communication and cooperation with management and IC/Linehaul teams. This role emphasizes attention to detail and professional interaction with customers.

Qualifications

• General clerical tasks including filing, copying, faxing and phone handling.
• Data entry and review in various systems with attention to accuracy.
• Customer service skills to handle inquiries and resolve issues.

Responsibilities

• Provides clerical support to management and operations, including photocopying, filing, emailing and answering calls.
• Reviews and enters data in systems to support functional areas and compiles reports for management.
• Serves as frontline customer service to address inquiries and escalate when needed.
• Assists with BCSA audit data retrieval and records management tasks.
• Maintains records, including storage, destruction and inventory.

Skills

Clerical skills

Customer service

Data entry

Time management

Communication

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

FedEx Corporation in Morgantown, WV is seeking a part-time clerical associate to support hub and station operations. You will perform data entry, records management and customer service duties while ensuring timely handling of packages and inquiries.

You will work Monday through Friday from 12:00 to 17:00, with a focus on accuracy, timely communication and cooperation with management and IC/Linehaul teams. This role emphasizes attention to detail and professional interaction with customers.