Operations Admin II: Evening Support & Customer Service

Federal Express Corporation; Sparks (NV); On-site; USD 25,000 - 34,000; Part time

Benefits offered by this job

Job summary

Federal Express Corporation in Sparks, NV is seeking a part-time Administrative Clerk to perform clerical and customer service duties across hub and station operations, including linehaul and quality assurance. You will handle data entry, filing, phone calls, and reporting to support management.

The role emphasizes accurate document handling, loss prevention tasks, and assisting with audits, with an 5pm-10pm shift.

Qualifications

• Typing, data entry and review; use of phone, copier, and fax.
• Good knowledge of Microsoft Office and web-based applications.

Responsibilities

• Provides clerical support to management and operations (photocopying, filing, faxing, emailing, answering telephone).
• Reviews, researches and/or enters data in various systems to support respective area.
• Compiles data and provides regular and adhoc reports to management.
• Serves as frontline customer service to receive, solve or elevate inquiries.
• Assists management with BCSA audit activity by retrieving data/files for review.
• Quality Assurance/Loss Prevention: performs address searches/corrections to ensure timely delivery.
• Prioritizes workflow to maximize same-day delivery; tracks scan statuses; handles hazardous material damages per policy.
• Researches missing packages and documents disputed deliveries for management review.
• Reviews loss and damaged claims trends and informs management.
• Linehaul: enters IC settlement information and maintains DOT-required files.
• Enters vehicle mileage and coordinates with ICs to resolve issues.
• Tracks metrics and prepares weekly reports for management.

Skills

Typing

Data entry

Microsoft Office

Customer service

Time management

Education

High School Diploma or GED

Job description

Federal Express Corporation in Sparks, NV is seeking a part-time Administrative Clerk to perform clerical and customer service duties across hub and station operations, including linehaul and quality assurance. You will handle data entry, filing, phone calls, and reporting to support management.

The role emphasizes accurate document handling, loss prevention tasks, and assisting with audits, with an 5pm-10pm shift.