Operations Admin I: Data, Records & Customer Care

FedEx Logistics; Wayne (NJ); On-site; USD 38,000 - 48,000; Full time

Job summary

Federal Express Corporation in New Jersey seeks an Administrative Clerk to perform clerical and customer service duties in hub/station operations. You will handle records, data entry, reports, and address issues to support timely deliveries.

The role requires strong clerical skills, MS Office proficiency, and the ability to manage multiple tasks in a fast-paced environment. Evening shift options and on-site work are possible depending on assignment.

Qualifications

• High School Diploma or GED required.
• 4+ years of customer service, clerical or related experience required; dock operations/distribution center preferred.

Responsibilities

• Provide clerical support to management and operational functions (photocopying, filing, faxing, emailing, answering calls).
• Review, research and/or enter data in systems to support the relevant area.
• Compile data and produce regular and ad-hoc reports for management.
• Serve as frontline customer service to resolve inquiries and issues.
• Assist with DOT/BCSA audit data and records management tasks.
• Ensure timely delivery and mitigate loss by addressing misaddressed or damaged packages.

Skills

Typing

Data entry

Phone usage

Microsoft Office

Web-based applications

Education

High School Diploma or GED

Tools

Microsoft Office

Data entry systems

Job description

Federal Express Corporation in New Jersey seeks an Administrative Clerk to perform clerical and customer service duties in hub/station operations. You will handle records, data entry, reports, and address issues to support timely deliveries.

The role requires strong clerical skills, MS Office proficiency, and the ability to manage multiple tasks in a fast-paced environment. Evening shift options and on-site work are possible depending on assignment.