Operations Admin & Customer Service Specialist

Pitt Ohio; Cheswick (Allegheny County); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Competitive pay

Excellent benefits

Paid time off

People-first culture

Modern facilities

Job summary

PITT OHIO, Cheswick, PA, is seeking an Operations Admin/Customer Service representative. Work hours are Monday–Friday, starting at 8:30 AM, in a family-oriented environment.

The role focuses on coordinating freight, handling inquiries, and supporting drivers and supervisors with data entry, invoicing, and safety/compliance tasks. Strong communication and MS Office skills are essential.

Qualifications

• English language proficiency to communicate effectively with customers
• Excellent interpersonal communication skills
• Experience in transportation industry and/or customer service is a plus
• Haz-mat or workers' compensation knowledge is helpful
• Strong problem-solving and analytical ability
• Proficient in Microsoft Office products
• Must have typing and ten-key skills
• Night shift availability may be required
• Ability to adapt to changing tasks and priorities

Responsibilities

• Communicate with internal and external customers via telephone, email, and fax on freight charges, pickups, tracing, tracking, and PODs
• Data entry including scanning bills, P&D entry, fuel mileage, and payroll
• Process paperwork and invoices; monitor checks and cash for AR/AP
• Assist with Haz-mat information for loads departing or arriving at the facility
• Interact with and support supervisors, drivers, and dock workers
• Assist in monitoring safety, payroll, and accounts payable

Skills

English communication

Interpersonal skills

Transportation industry experience

Customer service experience

Haz-mat knowledge

Microsoft Office

Typing

Ten-key

Night shift

Adaptability

Job description

PITT OHIO, Cheswick, PA, is seeking an Operations Admin/Customer Service representative. Work hours are Monday–Friday, starting at 8:30 AM, in a family-oriented environment.

The role focuses on coordinating freight, handling inquiries, and supporting drivers and supervisors with data entry, invoicing, and safety/compliance tasks. Strong communication and MS Office skills are essential.