Operations Admin / Customer Service

Jobtailor; Missouri; On-site; USD 35,000 - 48,000; Full time

Job summary

Jobtailor in Missouri is seeking a detail-oriented Administrative Specialist to support freight billing, data entry, and compliance monitoring in a fast-paced transportation environment. You will handle AR/AP tasks, payroll data, Haz-Mat information, and coordinate with supervisors, drivers, and dock workers.

Strong Microsoft Office skills and accuracy are essential. Night shift hours may be required and the ability to work with little supervision is a plus.

Qualifications

• Must communicate in English with internal and external customers.
• Previous experience in transportation or customer service is a plus.
• Experience with Haz-Mat or worker’s compensation is helpful.
• Strong typing and ten key skills with attention to detail.
• Night shift hours may be required and flexibility is important.

Responsibilities

• Communicate via telephone, email, and fax with customers regarding freight charges, pickups, tracing, tracking, and PODs.
• Perform data entry including scanning bills, P&D entry, fuel mileage, and payroll.
• Process paperwork and invoices; monitor checks for accounts receivable and accounts payable.
• Process and monitor Haz-Mat information for loads departing or arriving at the facility.
• Interact with and support supervisors, drivers, and dock workers; monitor compliance for new hires and safety.

Skills

Data Entry

Accounts Receivable

Accounts Payable

Haz-Mat Information Processing

Payroll Processing

Typing

Ten Key Skills

Analytical Ability

Problem Solving

Interpersonal Communication

Attention to Detail

Tools

Microsoft Office Proficiency

Job description

• Communicate via telephone, email, and fax with internal and external customers regarding freight charges, pick ups, tracing, tracking, and PODs
• Perform data entry including scanning bills, P&D entry, fuel mileage, SDC'ing of freight bills, and payroll
• Process paperwork and invoices
• Monitor checks and cash for accounts receivable and accounts payable
• Process and monitor paperwork and Haz-mat information for loads departing or arriving at the facility
• Interact with and support supervisors, drivers, and dock workers
• Assist in monitoring compliance for new hires, safety, P&D, OS&D, payroll, and accounts payable

Requirements

• Command of the English language to communicate effectively with internal and external customers
• Must possess excellent interpersonal communication skills
• Previous experience in transportation industry and/or customer service is a plus
• Experience with Haz-mat or worker’s compensation is also very helpful
• Problem solving and analytical ability is essential
• Must be competent and proficient in Microsoft Office Software products
• Must possess strong typing and ten key skills
• Certain job duties within this classification require night shift hours
• Ability to react to change productively and handle other essential tasks as assigned
• Ability to work flexible hours
• Must be able to work with little or no supervision
• Ability to endure a noisy, dirty and quick paced environment with many interruptions
• Ability to lift up to 25 pounds or exert up to 10 pounds of force occasionally
• Close visual acuity for preparing and analyzing data and figures, viewing computer terminal, and extensive reading
• Manual dexterity including fingering, grasping, and typing; repetitive wrist, hand, and finger motion
• Talking and hearing required to communicate and listen to others

Core Competencies

Demonstrates strong communication skills and proficiency in Microsoft Office, with a focus on data entry and compliance monitoring in a fast-paced transportation environment. Capable of problem-solving and analytical thinking while managing accounts receivable and payable processes.

Highest-signal resume keywords

• Microsoft Office Proficiency
• Data Entry Skills
• Haz-Mat Compliance Experience
• Interpersonal Communication Skills
• Transportation Industry Experience

Hard Skills

• Data Entry
• Accounts Receivable
• Accounts Payable
• Haz-Mat Information Processing
• Payroll Processing
• Typing Skills
• Ten Key Skills
• Analytical Ability
• Problem Solving

Soft Skills

• Interpersonal Communication
• Adaptability
• Ability to Work Independently
• Attention to Detail

Industry Keywords

• Transportation Industry
• Customer Service
• P&D
• OS&D
• Compliance Monitoring