PT Dock Supervisor

Jobtailor; Northlake (IL); On-site; USD 60,000 - 80,000; Full time

Job summary

Jobtailor in Northlake, IL is seeking a Warehouse Operations Supervisor to lead City Pickup and Delivery operations, routing, and dock performance to ensure safety, efficiency, and on-time service. You will train and supervise hourly staff, monitor performance, analyze issues, coordinate with other departments, and ensure compliance with regulations.

Strong leadership and communication are essential, along with forklift safety certification.

Qualifications

• Must be able to meet physical requirements, including lifting up to 100+ lbs.
• Forklift safety certification and hazardous material handling certification required.
• Supervisory experience required.
• Ability to work any shift.
• Must be able to perform all Operations jobs in the Terminal including Dock, Dispatch, Warehouse, and Routing.

Responsibilities

• Provide training, supervision, feedback, and discipline for hourly Operations team members.
• Route City operation.
• Manage the daily performance of the City Pickup and Delivery Operation for optimal safety, performance, on-time Service, cost control, and claims prevention.
• Ensure On-time Delivery service by ensuring pick-ups and deliveries are made timely and efficiently and returns are kept to a minimum.
• Monitor Line Haul operation.
• Monitor Dock performance and efficiency and adjust manpower as needed.
• Solve problems regarding lost and missing freight.
• Communicate with other departments to ensure a successful operation.
• Work in a safe and professional manner.
• Report facility problems to the Facility Maintenance Department.
• Comply with federal, state, and company regulations.
• Process all paperwork daily associated with the job.
• Perform other duties as needed.

Skills

Supervisory Experience

Leadership

Analytical Problem-Solving

Operations Management

Routing

Paperwork Processing

Multi-Tasking

Physical Capability for Lifting

Operating Forklift

Operating Pallet Jack

Interpersonal Skills

Verbal Communication

Written Communication

Detail-Oriented

Organizational Skills

Forklift Safety Certification

Hazardous Material Handling Cert.

Education

High School Diploma or equivalent

Tools

Forklift

Pallet Jack

Computer Screen

Motorized Equipment

Job description

• Provide training, supervision, feedback, and discipline for hourly Operations team members
• Route City operation
• Manage the daily performance of the City Pickup and Delivery Operation for optimal safety, performance, on-time Service, cost control, and claims prevention
• Ensure On-time Delivery service by ensuring pick-ups and deliveries are made timely and efficiently and returns are kept to a minimum
• Monitor Line Haul operation
• Monitor Dock performance and efficiency and adjust manpower as needed
• Solve problems regarding lost and missing freight
• Communicate with other departments to ensure a successful operation
• Work in a safe and professional manner
• Report facility problems to the Facility Maintenance Department
• Comply with federal, state, and company regulations
• Process all paperwork daily associated with the job
• Perform other duties as needed

Requirements

• A minimum age of 18
• High School completion or equivalent
• Valid Driver License
• Supervisory experience required
• Ability to work any shift
• Must have the knowledge and ability to perform all Operations jobs in the Terminal including Dock, Dispatch, Warehouse, and Routing
• Excellent interpersonal, verbal, and written communication skills
• Strong analytical and problem-solving skills
• Strong leadership skills
• Detail-oriented, organized
• Must meet all physical requirements
• Must have certification in forklift safety and hazardous material handling
• Ability to multi-task and react to change productively
• Excellent attendance
• Visual Acuity including regular use of items including a computer screen or monitor
• Lifting various types of materials will be required: cartons, bags, cylinders, boxes, crates, drums, pipe, bars, rugs, etc
• Must be physically capable of operating a forklift, pallet jack, load lock and two-wheel handcart
• Will be required to lift up, set down, slide or move weight unassisted that could exceed 80 pounds
• Must be able to lift 50 lbs. on a frequent basis and 100+ lbs. on an infrequent basis
• Must be able to sit and stand for prolonged periods of time
• Must have the ability to safely enter and exit trailers, vans, flatbeds, forklifts and tractors
• Must have the ability to work around and operate motorized equipment
• Must be able to perform the essential functions of the job as specified in the job description
• May be exposed to extreme hot or cold temperatures and dusty conditions in the dock environment; must be able to perform essential functions in these conditions

Core Competencies

Demonstrates strong leadership and supervisory skills while managing daily operations for optimal performance and safety. Proficient in problem-solving, communication, and compliance with regulations in a fast-paced environment.

Highest-signal resume keywords

• Supervisory Experience
• Forklift Safety Certification
• Hazardous Material Handling Certification
• Analytical Problem-Solving Skills
• Operations Management

Hard Skills

• Operations Management
• Routing
• Dock Performance Monitoring
• Performance Analysis
• Paperwork Processing
• Freight Problem Solving
• Multi-Tasking
• Physical Capability for Lifting
• Operating Forklift
• Operating Pallet Jack

Soft Skills

• Interpersonal Skills
• Verbal Communication Skills
• Written Communication Skills
• Detail-Oriented
• Organizational Skills

Certifications & Qualifications

• Forklift Safety Certification
• Hazardous Material Handling Certification

Industry Keywords

• On-Time Delivery
• City Pickup and Delivery Operation
• Federal Regulations
• State Regulations
• Cost Control
• Claims Prevention

Tools & Technologies

• Computer Screen
• Motorized Equipment