Operations Admin & Coordination Specialist

Clementine's Ice Cream; St. Louis (MO); On-site; USD 21,000 - 34,000; Full time

Job summary

Clementine's Ice Cream in St. Louis, MO is seeking an Operations Administrative Coordinator to support the Milkhouse’s day-to-day activities on-site.

You’ll be the key liaison across departments, handling administrative tasks, documentation, and production support. You will manage orders, labels, data entry, reporting, and meeting coordination while upholding accuracy, confidentiality, and strong customer service for guests and vendors.

Qualifications

• Associate's degree in business administration, operations, or related field preferred.
• 2–5 years of administrative, operations, or office coordination experience.
• Experience with operational reporting and process coordination is a plus.
• Strong organizational and time-management skills.
• Excellent written and verbal communication abilities.
• High attention to detail and accuracy.
• Ability to manage multiple tasks and deadlines simultaneously.
• Strong problem-solving and critical thinking skills.
• Ability to maintain confidentiality and professionalism.
• Customer service-oriented mindset.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook).
• Strong data entry and reporting skills.

Responsibilities

• Provide administrative support to operations leadership team.
• Support daily production activities, schedules, documentation, reporting, and communication.
• Primary contact for Milkhouse guests, contractors, and onboarding.
• Organize and maintain physical and electronic filing systems.
• Manage incoming communications and direct inquiries appropriately.
• Track customer, wholesale, grocery and internal orders; validate details and quantities.
• Print and verify product labels and other production materials.
• Support production, maintenance, and sanitation work orders and record keeping.
• Assist with other operational priorities as needed.
• Generate regular reports and dashboards for management review.
• Collect, verify, and maintain operational data; monitor key metrics.
• Assist QA with routine documentation and traceability records.
• Prepare meeting agendas, take minutes, and distribute follow-up items.
• Coordinate cross-functional communication between departments.
• Serve as a point of contact for internal and external stakeholders.

Skills

Administrative support

Operations coordination

Data reporting

Customer service

Education

Associate's degree in business administration

Tools

Microsoft Office

Excel

Outlook

PowerPoint

Job description

Clementine's Ice Cream in St. Louis, MO is seeking an Operations Administrative Coordinator to support the Milkhouse’s day-to-day activities on-site.

You’ll be the key liaison across departments, handling administrative tasks, documentation, and production support. You will manage orders, labels, data entry, reporting, and meeting coordination while upholding accuracy, confidentiality, and strong customer service for guests and vendors.