Operational Technologies Manager – Field & Fiber

Irvine Company; Irvine (CA); On-site; USD 110,000 - 160,000; Full time

Job summary

The Irvine Company in Irvine, CA is seeking an IT Operations professional to manage 3rd party MSPs for operational tech across properties, travel for site/bid walks, and align IOS BoD standards with engineering teams.

You will partner with business units on tech/construction projects, own project tasks, and coordinate with IT Networking to ensure proper fiber placement and timely progress reporting to leadership.

Qualifications

• BS/BA or equivalent work experience.
• 3-5 years experience in a similar role preferred.
• Demonstrated ability to collaborate, create consensus, and engage cross-departmental teams.
• Strong written and verbal communication, and strong leadership skills.
• Demonstrates attention to detail in both construction and customer experience/satisfaction issues.
• Excellent organizational skills.
• Strong Customer Service background with experience maintaining high levels of customer satisfaction.
• Ability to multi-task and establish priorities.
• 5 years experience in IT Operations.
• Efficiency with Google Mail, Drive, Docs and Sheets a plus.

Responsibilities

• Manage 3rd party Managed Services vendor for support of operational technologies (e.g., non-networked PCs supporting elevators, access control, CCTV).
• Travel to properties to perform site/bid walks with partners and vendors to ensure quality of deliverables.
• Collaborate with appropriate I&MT IOS teams to include their latest standards into BoD documentation.
• Partner with business units on development and reinvestment projects to ensure alignment with technology and construction requirements.
• Identify divisional challenges arising from BoD compliance and develop remedies.
• Own and manage all assigned project tasks and ensure they are prioritized and on-time.
• Lead as single point of contact for fiber service designs to meet long-term requirements.
• Respond to fiber service submittals within contractual timelines to avoid delays.
• Coordinate with IT Networking to place lines and fiber within building MPOEs.
• Attend divisional meetings, track progress, and share new technologies.

Skills

Customer service

Leadership

Communication

Organization

Multi-tasking

Attention to detail

Collaboration

Time management

Cross-departmental teamwork

Education

BS/BA or equivalent

Tools

Google Mail

Google Drive

Google Docs

Google Sheets

Job description

The Irvine Company in Irvine, CA is seeking an IT Operations professional to manage 3rd party MSPs for operational tech across properties, travel for site/bid walks, and align IOS BoD standards with engineering teams.

You will partner with business units on tech/construction projects, own project tasks, and coordinate with IT Networking to ensure proper fiber placement and timely progress reporting to leadership.