Manager, OSP Operations (Fiber Construction & Network Operations)

Swoon; Eagle Pass (TX); On-site; USD 85,000 - 115,000; Full time

Job summary

A telecommunications company is looking for an experienced OSP Operations Manager to lead fiber optic network construction and maintenance in Eagle Pass, Texas. The ideal candidate will manage multiple projects, ensuring timelines, budgets, and quality measures are met. Responsibilities include team leadership, quality control, and development of emergency plans for service disruptions. Candidates must possess a BS/BA in relevant fields and have significant experience in OSP construction management. Strong communication and leadership skills are essential for success in this role.

Qualifications

• 5+ years management experience in OSP construction with a focus on fiber/telecom.
• Proven ability to manage multiple projects and adapt to changing priorities.
• Strong knowledge of telecom engineering and field operations.

Responsibilities

• Own annual construction goals for fiber passings on time and on budget.
• Recruit, hire, and train teams for multiple construction projects.
• Develop and implement emergency restoration plans for outages.

Skills

OSP construction management

Telecom engineering

Budget management

Scheduling

Microsoft Word

Microsoft Excel

Mapping/GIS/CADD tools

Leadership

Communication

Education

BS/BA in Construction Management, Electrical Engineering, Civil Engineering or related equivalent

Job description

We are hiring an experienced OSP Operations Manager to lead the construction, maintenance, and operational performance of a growing fiber optic network supporting FTTH, SMB, and MDU services. This role is ideal for an operations leader who thrives in a fast-paced environment, can manage multiple markets at once, and is passionate about quality, safety, and customer experience.

What You’ll Do

• Own annual construction goals for fiber passings—on time and on budget
• Oversee fiber construction projects across multiple locations simultaneously, ensuring schedules, budgets, and quality standards are met
• Recruit, hire, and train a team
• Establish and enforce operational standards for quality control, maintenance, and damage prevention
• Ensure accurate placement of construction units and complete as-built documentation for engineering and fiber management system input
• Manage and coordinate third-party construction partners through clear communication and strong contractual alignment
• Lead inspection operations:
• Coordinate construction inspectors for compliance to plans/specs/regulations
• Review/approve inspection reports for accuracy and completeness
• Manage inspection schedules and resource allocation to hit deadlines
• Develop and implement an emergency restoration plan for outages caused by natural disasters or third-party damage
• Plan for weather/environmental impacts and create contingency schedules
• Address resident/community concerns related to construction and maintenance with prompt follow-through
• Mentor and lead full-time employees and third-party contractors
• Allocate people/equipment across projects and markets

Qualifications

• BS/BA in Construction Management, Electrical Engineering, Civil Engineering, or related equivalent
• 5+ years management experience in OSP construction, leading teams in fiber/telecom construction
• Strong knowledge of telecom engineering, budget management, scheduling, and field operations
• Strong computer skills; proficiency in Microsoft Word and Excel
• Experience with mapping/GIS/CADD tools preferred/expected
• Proven ability to manage multiple projects and adapt to changing priorities
• Excellent communication, leadership, and ability to drive strategic initiatives

Work Environment & Physical Requirements

• Mix of desk work and field activity; must be able to drive
• Outdoor work in extreme weather/topographic conditions as needed
• Ability to carry/use tools and equipment; distinguish wire colors
• Frequent bending/stooping/crawling; ability to work in small spaces (crawl spaces/attics)
• Travel as needed for market visits and stakeholder engagement
• May require work outside regular business hours for urgent service issues