Operational Support Associate

SIXT; Tulsa (OK); On-site; USD 32,000 - 33,000; Full time

Benefits offered by this job

Healthcare coverage

401k plan

PTO & holidays

Employee rentals

Uniform & dry cleaning

Job summary

SIXT in Tulsa is seeking an Operational Support Associate to coordinate rental operations and deliver exceptional customer service. You will manage vehicle readiness and movement, interact with customers face-to-face, and contribute to sales performance by guiding options and add-ons.

You will enjoy flexible hours, exciting bonus opportunities, and room for career growth. The role offers a competitive hourly rate of $23.75, with requirements including being 18+, authorized to work in the U.S.,

Qualifications

• Must be at least 18 years old and authorized to work in the U.S.
• Valid driver’s license with a clean record.
• Strong customer service and sales mindset.
• Ability to learn internal systems and manage logistics.

Responsibilities

• Assist customers in selecting vehicle options, protection packages, and add-ons to maximize sales.
• Support customers throughout their rental journey and collect feedback.
• Oversee fleet readiness, vehicle movement, and coordination with service partners.
• Maintain vehicle cleanliness, perform routine checks, and assist with staging for rentals.

Skills

Sales & Communication Skills

Customer Service Focus

Organizational & Technical Skills

Team Collaboration

Flexibility

Licensing & Eligibility

Job description

Are you a people-first problem solver who thrives in a fast-paced environment? As an Operational Support Associate at SIXT, you’ll be at the center of our rental operations, providing exceptional customer service, supporting fleet logistics, and driving sales performance. You’ll interact with customers face-to-face, manage vehicle readiness and movement, and ensure each rental experience is smooth, efficient, and memorable. With flexible hours, exciting bonus opportunities, room for career growth, and a rate of $23.75 per hour.

YOUR ROLE AT SIXT

You deliver exceptional rental experiences by guiding customers through vehicle options, protection packages, and add-ons while maximizing sales opportunities

You support customers throughout their rental journey, ensuring satisfaction, collecting feedback, and maintaining high service standards

You oversee fleet operations, including vehicle readiness, inventory management, coordination with service partners, and preparation for rental or disposal

You ensure vehicle cleanliness, perform routine checks, and assist with driving and staging to maintain fleet efficiency and presentation

You maintain accurate records of inventory, service updates, and customer interactions while collaborating across teams to support daily operations and planning

YOUR SKILLS MATTER

Sales & Communication Skills

You are persuasive, confident, and driven by performance-based incentives

Customer Service Focus

You bring a strong background in customer service and are passionate about delivering exceptional experiences

Organizational & Technical Skills

You manage logistics, scheduling, and documentation with ease, and quickly adapt to internal systems with basic computer proficiency

Team CollaborationY

you thrive in a team-oriented environment and adjust smoothly to changing business needs

Flexibility

You’re available to work a variety of shifts, including evenings, weekends, and holidays

Licensing & Eligibility

You are at least 18 years old, authorized to work in the U.S., and hold a valid driver’s license with a clean record

WHAT WE OFFER

• Comprehensive BenefitsPackage Enjoy healthcare coverage (medical, dental, vision), life insurance, critical illness, hospital indemnity, and pet insurance, along with a 401k plan to secure your future
• Paid Time Off & HolidaysBenefit from PTO, sick leave, and receive time and a half for working on public holidays
• Employee Assistance ProgramAccess support whenever needed through our Employee Assistance Program
• Exclusive Employee RentalsBenefit from employee-only rental rates, with family rental options and exclusive discounts for employees
• Uniform & PerksReceive a uniform with weekly dry cleaning, always ensuring a professional appearance

Additional Information

About us:

We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight.