Fleet Support Adiministrator

Sixt-US; Chicago (IL); On-site; USD 71,635,200 - 77,145,600; Full time

Benefits offered by this job

Comprehensive Benefits Package

Paid Time Off & Holidays

Bonus Plan

Employee Assistance Program

Exclusive Employee Rentals

Uniform & Perks

Job summary

SIXT is seeking a Fleet Support Administrator in the Chicago area to be the face of the brand, greeting customers and guiding them through the rental journey. You will ensure every vehicle is ready for the road and maintain a professional front-of-house environment that reflects SIXT's premium standards.

With flexible hours, opportunities for growth, and a starting wage of $25.20 per hour, you will contribute to a seamless guest experience and accurate handling of documents, charges, and vehicle

Qualifications

• You have at least 1 year of customer service experience, ideally with a background in sales, service, or hospitality, and a genuine passion for creating memorable guest experience

Responsibilities

• Welcome customers with a professional, friendly attitude and direct them to stations while maintaining an efficient front-of-house flow reflecting SIXT's premium standards
• Verify customer documents, check licenses, assist in selecting the right vehicle, and handle exchanges to meet business needs
• Offer additional products and services such as prepaid fuel and toll passes, address questions, and finalize rental agreements with clear receipts
• Complete return transactions by inspecting vehicles for damage, fuel, and mileage, advising on final charges, and directing issues to appropriate channels
• Perform daily inventory checks, manage vehicle availability, coordinate with dealerships and body shops for repairs, schedule maintenance, and generate purchase orders
• Prepare new vehicles for rental with documentation, decals, tagging, enter into inventory, oversee disposal prep, and remove personal belongings from returns

Skills

Customer Service

Organization & Analysis

Education & Licensing

Technical Skills

Communication & Teamwork

Schedule Flexibility

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Are you a peopleperson with a passion for delivering premium experiences and keeping operations running like a well-oiled machine? As a Fleet Support Administratorat SIXT,you'llbe the face of our brand,welcoming customers, guiding them through their rental journey, and ensuring every vehicle is ready for the road. From the moment a customer walks through the door to the moment they drive away,you'llplay a vital role in making it seamless, professional, and memorable.Enjoy flexible hours, endless growth opportunities, and a starting salary of$25.20 per hour.

YOUR ROLE AT SIXT

You welcome every customer with a professional, friendly attitude, directing them toappropriate stationsandmaintainingefficient flow while ensuring a clean, organized front-of-house presence that reflects SIXT's premium brand standards

You verify customer documents, check driver's license validity, andassistcustomers in selecting the right vehicle while handling exchanges to meet business needs

You offeradditionalproducts and services such as prepaid fuel and toll passes, address customerquestionsand concerns, andfinalizerental agreements by confirming documents and explaining charges withaccuratereceipts

You complete return transactions by inspecting rental vehicles for damage, fuel levels, and mileage, advising customers on final charges while discreetly handling findings and directing issues toappropriate channels

You perform daily inventory checks, manage vehicle availability, coordinate with dealerships and body shops for repairs, and schedule maintenance while obtaining estimates and generating purchase orders

You prepare new vehicles for rental by adding documentation, decals, and tags, enter them into the inventory system, oversee vehicle disposal preparation, and ensure personal belongings are removed from returned vehicles

YOUR SKILLS MATTER

Customer ServiceYou have at least 1 year of customer service experience, ideally with a background in sales, service, or hospitality, and a genuine passion for creating memorable guest experience

Organization & AnalysisYou are highly organized with strong analytical abilities, capable of managing fleet inventory, repair schedules, work orders, and documentation while delivering data-driven insights

Education & LicensingYou hold a high school diploma or GED, are at least 18 years old, hold a valid driver's license with a clean driving record, and are authorized towork in the United States

Technical SkillsYoupossessbasic computer navigation skills and are familiar with Microsoft Office applications such as Excel

Communication & TeamworkYou have excellent communication skills and thrive as a team player in a fast-paced environment, coordinating effectively across departments with a positive attitude

Schedule FlexibilityYou can work up to40 hoursper week, including day or evening shifts and weekend shifts

WHAT WE OFFER

• Comprehensive Benefits PackageEnjoy healthcare coverage (medical, dental, vision), life insurance, critical illness, hospital indemnity, and pet insurance, along with a 401k plan to secure your future
• Paid Time Off & HolidaysBenefit from PTO, sick leave, and receive time and a half for working on public holidays
• Bonus PlanTake advantage of a bonus plan based on performance
• Employee Assistance ProgramAccess support whenever needed through our Employee Assistance Program
• Exclusive Employee RentalsBenefit from employee-only rental rates, with family rental options and exclusive discounts for employees
• Uniform & PerksReceive a uniform with weekly dry cleaning, always ensuring a professional appearance

Additional Information

About us:

We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us