Operational Support Assistant

University of Arizona; Tucson (AZ); In loco; USD 28.000 - 35.000; Tempo pieno

Descrizione del lavoro

The Operational Support Assistant at University of Arizona's AZ Public Media Admin Svcs provides day-to-day administrative and operational support to the AZPM Technical Services team, coordinating service requests, monitoring building systems, maintaining records, and liaising with Facilities Management.

The role also supports purchasing, travel, and other admin processes, arranging conference room and shared-space setups.

Competenze

• Strong organizational skills with the ability to manage multiple requests, priorities, and deadlines.
• Effective written and verbal communication skills and ability to coordinate with internal and external partners.
• Ability to operate standard conference room, audiovisual, and workplace technology (including Zoom and other Microsoft Office products).
• Ability to follow established procedures, document issues, maintain records, and route requests to the appropriate resource.
• Ability to monitor established tracking systems, notification tools, and appropriately report or elevate identified concerns.
• Ability to use standard office, ticketing, purchasing, scheduling, and recordkeeping systems.
• Ability to operate standard AZPM broadcast equipment and other standard technology using established instructions and controls.

Mansioni

• Monitor internal financial transactions to ensure compliance with university policies and guidelines.
• Provide routine support for daily unit operations and services.
• Collect and organize data to assist with preparing operational reports and schedules.
• Respond to inquiries by referring individuals to the appropriate university policies or unit procedures.
• Assist with updating and maintaining departmental procedures, policies, and records.
• Review contracts, regulations, and procedural guidelines to support understanding and compliance.
• Prepare and submit reimbursement requests, travel, P-card reconciliations, purchase orders and other related forms.
• Coordinate purchasing activities to align with departmental budgets and objectives.
• Collaborate with team members to enhance operational processes and improve workflow efficiency.
• Identify and elevate potential issues related to supply or financial processing to the appropriate supervisor or department.
• Conduct periodic reviews of supply inventory and financial records to ensure accuracy and adherence to procedures.
• Prepare routine reports on financial and inventory operations for management review.
• Maintain workflows related to operational and business processes to support strategic goals.
• Assist in training new team members on operational processes and workflows.

Conoscenze

Organizational skills

Communication skills

Conference room tech

Procedures adherence

Tracking systems

Office systems

Broadcast equipment

Formazione

High school diploma or GED

Descrizione del lavoro

Operational Support Assistant

• Posting Number: req27547
• Department: AZ Public Media Admin Svcs
• Department Website Link: AZPM
• Location: Tucson Campus
• Address: Tucson, AZ USA
• Full Time/Part Time: Full Time
• Number of Hours Worked per Week: 40
• Job FTE: 1.0
• Work Calendar: Fiscal
• Job Category: Organizational Administration
• Benefits Eligible: Yes - Full Benefits
• Rate of Pay: $20.33 - $25.41
• Compensation Type: hourly rate
• Grade: 5
• Career Stream and Level: OC2
• Job Family: Administrative Operations
• Job Function: Organizational Administration
• FLSA: Non-Exempt
• Number of Vacancies: 1
• Type of criminal background check required: Name-based criminal background check (non-security sensitive)
• Target Hire Date: 1/4/2027
• Contact Information for Candidates: Ian Macspadden, [e-mail]
• Open Date: 11/3/2026
• Open Until Filled: Yes
• Documents Needed to Apply: Resume and Cover Letter

Position Highlights

The Operational Support Assistant provides day-to-day administrative and operational support to the AZPM Technical Services team. The position coordinates service and maintenance requests, monitors established building and operational systems for alerts or reported concerns, maintains related records and tickets, and serves as a liaison with internal University partners such as Facilities Management. The position also supports purchasing, travel and other administrative processes, as well as routine conference room, event, and shared-space setup. This position may also assist in coordination of technical repairs with the appropriate campus liaison.

Visa sponsorship is not available for this position.

Outstanding U of A benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; U of A/ASU/NAU tuition reduction for the employee and qualified family members; retirement plans; access to U of A recreation and cultural activities; and more!

Duties & Responsibilities

• Monitor internal financial transactions to ensure compliance with university policies and guidelines.
• Provide routine support for daily unit operations and services.
• Collect and organize data to assist with preparing operational reports and schedules.
• Respond to inquiries by referring individuals to the appropriate university policies or unit procedures.
• Assist with updating and maintaining departmental procedures, policies, and records.
• Review contracts, regulations, and procedural guidelines to support understanding and compliance.
• Prepare and submit reimbursement requests, travel, P-card reconciliations, purchase orders and other related forms.
• Coordinate purchasing activities to align with departmental budgets and objectives.
• Collaborate with team members to enhance operational processes and improve workflow efficiency.
• Identify and elevate potential issues related to supply or financial processing to the appropriate supervisor or department.
• Conduct periodic reviews of supply inventory and financial records to ensure accuracy and adherence to procedures.
• Prepare routine reports on financial and inventory operations for management review.
• Maintain workflows related to operational and business processes to support strategic goals.
• Assist in training new team members on operational processes and workflows.

Knowledge, Skills, and Abilities

• Strong organizational skills with the ability to manage multiple requests, priorities, and deadlines.
• Effective written and verbal communication skills and ability to coordinate with internal and external partners.
• Ability to operate standard conference room, audiovisual, and workplace technology(including Zoom and other Microsoft Office products) using established controls, procedures, and documentation.
• Ability to follow established procedures, document issues, maintain records, and route requests to the appropriate resource.
• Ability to monitor established tracking systems, notification tools, and appropriately report or elevate identified concerns.
• Ability to use standard office, ticketing, purchasing, scheduling, and recordkeeping systems.
• Ability to operate standard AZPM broadcast equipment and other standard technology using established instructions and controls.

Minimum Qualifications

• High school diploma or high school diploma equivalency is required.
• Minimum of 3 years of relevant experience, or equivalent combination of education and work experience.

Preferred Qualifications

• Experience providing administrative or operational support in a professional environment.
• Experience coordinating service requests, maintenance needs, vendors, or internal service departments.
• Experience using ticketing, recordkeeping, purchasing, scheduling, or other administrative systems.
• Experience supporting meetings, events, shared spaces, or day-to-day site operations.
• Experience working in higher education, media, public service, or another complex organizational environment.

Compensation Guidance

The Rate of Pay Field represents the University of Arizona's good faith and reasonable estimate of the range of possible compensation at the time of posting. The University considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, key skills, and internal equity.

The Grade Range represent a full range of career compensation growth over time. The university offers compensation growth opportunities within its career architecture. To learn more about compensation, please review our Applicant Compensation Guide and our Total Rewards Calculator.

Notice of Availability of the Annual Security and Fire Safety Report

In compliance with the Jeanne Clery Campus Safety Act (Clery Act), each year the University of Arizona releases an Annual Security Report (ASR) for each of the University's campuses.Thesereports disclose information including Clery crime statistics for the previous three calendar years and policies, procedures, and programs the University uses to keep students and employees safe, including how to report crimes or other emergencies and resources for crime victims. As a campus with residential housing facilities, the Main Campus ASR also includes a combined Annual Fire Safety report with information on fire statistics and fire safety systems, policies, and procedures.

Paper copies of the Reports can be obtained by contacting the University Compliance Office at [e-mail].