Operational Risk Lead, Fintech Payments & Tech Resilience

Zero Hash; United States; Hybrid; USD 150,000 - 210,000; Full time

Benefits offered by this job

Healthcare coverage

Flexible PTO

Equity ownership

WFH setup

Learning stipend

Mental health program

Job summary

Zero Hash is seeking an experienced Operational Risk Manager to build and own the firm’s operational risk framework from the ground up. You will design the loss event taxonomy, establish the RCSA program across all lines, and own the loss event database with rigorous root-cause analysis.

Your work will quantify tail risks using FAIR-based scenario analysis and report findings to the CRO and Risk Committee. You will closely collaborate with Engineering during post-incident reviews, ensuring

Qualifications

• 5+ years in operational risk, including 2+ years in a dedicated OpRisk role at a regulated financial institution or regulated fintech/payments/crypto firm
• Experience quantifying operational scenarios; FAIR preferred
• Experience building RCSA narratives, scenario summaries, and board reports
• Program-level loss event management: taxonomy, database design, root cause analysis
• Ability to connect patterns across incidents to drive structural fixes

Responsibilities

• Design and implement the operational risk framework: loss event taxonomy, business line ownership, and integration with enterprise risk
• Build and own the loss event database and ensure material failures are captured, categorized, and root-caused
• Design and run the RCSA process across all business lines; produce outputs for risk reporting
• Run FAIR-based scenario analysis on top operational risks and present to Risk Committee and board
• Independently test key operational controls on an annual cycle and report findings to CRO and Risk Committee
• Be Risk’s presence in the Engineering post-incident process and escalate recurring patterns

Skills

Operational risk management

RCSA methodology

FAIR methodology

Incident lifecycle

Quantitative risk analysis

Board reporting

Root cause analysis

Open FAIR certification

Job description

Zero Hash is seeking an experienced Operational Risk Manager to build and own the firm’s operational risk framework from the ground up. You will design the loss event taxonomy, establish the RCSA program across all lines, and own the loss event database with rigorous root-cause analysis.

Your work will quantify tail risks using FAIR-based scenario analysis and report findings to the CRO and Risk Committee. You will closely collaborate with Engineering during post-incident reviews, ensuring